Acceptance Solutions Group, INC Payday Loan Complaint

Payday loan Charged bank acct wrong day or amt charged bank acct wrong day or amt

Acceptance Solutions Group, INC Payday loan department,

Payday loan Charged bank acct wrong day or amt Charged bank acct wrong day or amt Missouri

I set up payment to come directly from my payroll and they still pulled the payment from my checking account also ... this has cause an overdraft of almost $200.00 ... I called and they stated that they are processing a refund but it will take - business days. meanwhile I have bills hitting that will not be paid put my account into further overdraft. The due date was - -, 2016. They received the payroll payment on - - and then drafted my checking account on - -, 2016. The first rep said it was my fault be HR should have put my name on the direct deposit payment ( Her name is - ) ... The second rep stated that the only way the payment should have been drafted from my checking account is if my payroll deposit did n't come or was late and that since it was n't due until the -, there should never have been a withdrawal from my account.

Acceptance Solutions Group, INC customer in Missouri
May 20, 2016

* Source: CFPB Complaint Database

Acceptance Solutions Group, INC response to complaint:
Closed with explanation

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