Gatestone & Co. International Inc. consumers have reported over 82 official complaints. Out of the 82 consumer complaints against Gatestone & Co. International Inc., 12% were disputed by the consumer (i.e. the consumer was not happy with how Gatestone & Co. International Inc. responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Gatestone & Co. International Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 77% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 29 | 0% |
| Communication tactics | 23 | 13% |
| Improper contact or sharing of info | 10 | 20% |
| Disclosure verification of debt | 9 | 33% |
| False statements or representation | 8 | 25% |
| Payoff process | 1 | 0% |
| Problems when you are unable to pay | 1 | 0% |
| Taking/threatening an illegal action | 1 | 0% |
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Stop CallsGatestone & Co. International Inc. Debt collection cont'd attempts collect debt not owed debt is not mine March 16, 2017 - In -/-/2016 I contacted - to transfer my internet service to my new address effective -/-/2016. I was told that I could reduce my bill to $39.00 a month from $59.00 by switching to a plan that included a land line, which I do n't use, but agreed to save money. The phone was never connected and the $39.00 a month was never honored. I contacted - on -/-/2016, and spoke to a - who assured me that although they would n't honor the plan I was sold, he would retroactively amend the bill to honor the internet only plan I 'd been on for 4 years for $59.00 a month. He said that l... |
Gatestone & Co. International Inc. Debt collection false statements or representation impersonated an attorney or official August 5, 2016 - This company claims to be a law firm representing - - -. They have called my place of employment and left a voicemail detailing an alleged debt on our public voicemail box. They also call my cell phone multiple times a day, becoming confrontational bordering on aggressive when we have spoken. I have explained to them that I closed my account with - and should not have been charged, nor should I have an account in collections. I have blocked several numbers but continue to receive calls from them regularly.... |
Gatestone & Co. International Inc. Debt collection communication tactics frequent or repeated calls July 20, 2016 - Gatestone & Co called me - on - and once again on - from phone number ( - ) - trying to contact a co-worker regarding a collection. Gatestone has the appropriate contact information for that co-worker as they have contacted him directly in the past. Gatestone should not be contacting me at work and on my work number in an effort to use me, an uninvolved party, to resolve their issue. When I called to inform them of such, they denied any knowledge or record of the calls, my name or my phone number... |
Gatestone & Co. International Inc. Debt collection improper contact or sharing of info talked to a third party about my debt January 23, 2016 - I am not familiar with this company and do not understand why they are on my credit. These inquires effect my credit in a negative way. I would like them to be removed. ... |
Gatestone & Co. International Inc. Debt collection improper contact or sharing of info talked to a third party about my debt January 19, 2016 - Gatestone Collection agency called my friend and my adult daughter and disclosed they were calling to collect a debt from me. They told them to have me contact them at - ext - about my debt. ... |
Gatestone & Co. International Inc. Debt collection improper contact or sharing of info talked to a third party about my debt January 6, 2016 - Gatestone & Co. International - - - - -, - - - - - DE - REF # - - Collection agency made contact with my - father before even making a phone call to me. They asked him if he was - - ( An Authorized Person ), he said no. They proceeded to release all of the details of the debt, ways to make payments, and how he ( My Father ) could help me pay. They then disclosed that I was on - with my employer, that they had contacted - of my previous employers inquiring about my work status. I called them back and they tried to tell me that my father had ... |
Gatestone & Co. International Inc. Debt collection communication tactics frequent or repeated calls December 11, 2015 - Gate stone collection agency is contact a neighbor in a mobile home park where I live, asking invasive questions about me and stating they are calling regarding a debt. In addition calling my ex wife as well as my ex sister in law. ... |
Gatestone & Co. International Inc. Debt collection communication tactics used obscene/profane/abusive language November 17, 2015 - I have been contacted by this number on several occasions regarding an - - - bill that I owe. While I know the debt is legitimate and have all intentions of paying it off as soon as I can, I do n't think the caller should have the right to talk to someone so rude and disrespectful like they have been to me. When they call they ask for me by name and want to verify my address, I will ask them for their company name and they will not disclose it. The next time they called they did but did not state who they were or anything. When I asked who I was talking to and what company they were w... |
Gatestone & Co. International Inc. Debt collection communication tactics threatened to take legal action November 4, 2015 - I have never been contacted by this company for payment dueThis amount owed has affected my background check which will not allow me obtain employment ... |
Gatestone & Co. International Inc. Consumer loan problems when you are unable to pay October 9, 2015 - I am contacted several times a day by Gatestone and company international. They call on my cell phone and leave automated messages. However, today - -, they left - messages on my work phone. I work - and I am extremely concerned how they received my work number. I work - with an extension, but my extension is not provided on the initial phone menu when you call. When this company tracks down my work number, which is not easy to do, I feel that this constitutes predatory, aggressive behavior. My work was interrupted twice when I had to stop teaching in order to answer the phone, ... |
Gatestone & Co. International Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 15, 2015 - On -/-/15 I reached a settlement agreement with Gatestone agency to pay off my debt with a - - - credit card. The settlement was for several hundred dollars less than the original amount, but I was assured that my account would be considered paid in full. One week later, my bank account was charged the remainder of the balance of my debt without any authorization from me or prior knowledge of this fact. ... |
Gatestone & Co. International Inc. Debt collection communication tactics threatened to take legal action July 8, 2015 - There was n't a category that matched this and it 's more I 'm considering legal action. I have been trying to contact Gatestone about a debt I have that got transferred to them. The numbers provided go to voicemail only and voicemails do not get answered. I checked my credit report and the account with the original debtor is showing that I have n't paid since 2013, but I have been making regular payments. I also need them to acknowledge that this is the last month for a payment ... |
Gatestone & Co. International Inc. Debt collection cont'd attempts collect debt not owed debt was paid June 7, 2015 - Paid - monthy bill. But - said it wasnt paid, even after i repeatedly gave them proof of credit card statement and an - payment confirmation code. Being called anywhere from 5-10 times a day from dept collection that refuses to tell me who they are until i give personal info. Name, address, birthday. Being harassed daily. No matter how many times I call - to give proof i do not owe them money or same info to collection, the collection calls will not stop. ... |
Gatestone & Co. International Inc. Debt collection cont'd attempts collect debt not owed debt was paid June 6, 2015 - I HAD -/-/- CELL PHONE SERVICE PAID ALL MY BILLS VERBALLY TOLD THEM TO SHUT OFF ALL PHONES AN CANCELED SERVICE IN - 2015 BY EMAIL LETTER AND PHONE CALLPAID THE BALANCED OWED. SIGNED UP WITH - ON -/-/2015 BILLING ID -CCOUNT - - - - - - - - - - - SENT ME BILL ON - - TH FOR - SAID THE CANCELLED MY SERVICE THEN THEY SAID WERE GOING TO GIVE TO A COLLECTION ON A BILL I DO N'T OWE THEN I RECEIVED LETTER FROM GATESTONE COLLECTION SAYING THEY WERE COLLECTING FOR ATT AND WILL SETTLE FOR - I DO N'T OWE ANYTHING AND IF I DID WHY WOULD THEY S... |
Gatestone & Co. International Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 29, 2015 - I called Gatestone Collection agency on -/-/2015 at -. This debt from - is not my Debit. I have spoken with - and they have no knowledge of this account. The person on the phone was not helpful at all. I have spoken to Catestone - times in regards to this account. Her response today was it is not - but digital life which I am not even sure what that is. I had told them the other day to stop calling me I know nothing about this account. ... |
Gatestone & Co. International Inc. Debt collection cont'd attempts collect debt not owed debt was paid May 19, 2015 - Signed up for - - - service on -/-/15, activated account on -/-/15. Cancelled my service on -/-/15 after receiving - bill with a service I did not agree to. Cancellation was approved by their retention center ( after buyers remorse period ) due to the misrepresentation of the service agreement and assured me no balance will be owed once the device was received by their warehouse. I returned the device on -/-/15 using their provided return label by a third party shipping service Newgisitics via -. I called back to check on the status of the return of the d... |
Gatestone & Co. International Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 2, 2015 - In reviewing my credit report it has occurred to me that the debt collector called -. INTERNATIONAL INC, is still trying to collect on the debt however the debt reached its statutes of limitations of the 6 year mark as of - of 2014, and the debt was incurred in Arizona and according to A.R.S 12-548 Contract in writing for debt ; six years limitations ; choice of law '' For future reference I had a legal last name change my last name use to be - it is now - ... |
Gatestone & Co. International Inc. Debt collection communication tactics frequent or repeated calls April 28, 2015 - When I ask what their calling about, they repeatedly ask for a : ref #. When I ask for their name and company and if it 's a debt collection agency. They get verbally abusive and refuse the information. When I ask for a manager or supervisor they refuse by telling me without aref # they will not and can not transfer the call. They call back to back leaving no messages on my phone and do out all day long. When I refuse any info they hang up on me. ... |
Gatestone & Co. International Inc. Debt collection improper contact or sharing of info talked to a third party about my debt April 8, 2015 - A Gatestone Rep calls a list of people who know - - '' in order to ask them personal questions about her. They sound like they are based in -, have thick - accents and mispronounce - 's name. - is my Mother, - years old, not in a position to owe - like Gatestone, ( unless a former creditor of hers has erroneously sold her closed account to this debt collection agency. '' They call me several times a day, at all different hours, have never heard of our debt collection laws and could n't care less. Worse, is their absolute insistence on sharing my mother 's private info... |
Gatestone & Co. International Inc. Debt collection false statements or representation indicated committed crime not paying April 8, 2015 - Forced to payoff my wife 's debts on my - credit card. Debt turned over to a collection agency where a plan was established for them to debit my checking account on the - of each month for $750.00. After - or six months without missing a payment, I found I was n't going to have enough money to afford the - - payment. When the agency attempted the debit on - -, sure enough there were insufficient funds. My account was charged a $35.00 ISF fee. Unbeknownst to me, they attempted another debit on -/-/15 with the same results - another $35.00 ISF fee. I then made a ... |