Gatestone & Co. International Inc. Debt Collection Complaint

Credit card False statements or representation indicated committed crime not paying

Gatestone & Co. International Inc. Debt collection department,

Credit card False statements or representation Indicated committed crime not paying Texas

Forced to payoff my wife 's debts on my - credit card. Debt turned over to a collection agency where a plan was established for them to debit my checking account on the - of each month for $750.00. After - or six months without missing a payment, I found I was n't going to have enough money to afford the - - payment. When the agency attempted the debit on - -, sure enough there were insufficient funds. My account was charged a $35.00 ISF fee. Unbeknownst to me, they attempted another debit on -/-/15 with the same results - another $35.00 ISF fee. I then made a phone call to Gatestone that same day requesting no more attempts to be made that month because of the ISF charges. My '' account rep ( who is no doubt paid a commission on her collections ) got on the call and was being very pushy and incredulous that I could n't make the payment, asking if I had


- was going to be 30 days past due '' if I did n't make a payment by - -. Of course that was n't true. A payment due on - - is n't 30 days past due until - -. I challenged her on it. She did n't back down - continuing to lie about the payment being 30 days past due on - -, only six days after the due date of - -. On Monday morning, - -, my anticipated additional funds to pay rent with arrived into my checking account. Knowing I was expecting additional money coming in for those purposes, she re-debited my account immediately following the deposit of my funds for rent and grabbed her $750.00 payment. I 've now giver her three days to return the money back into my account if somehow taking the money was a system mistake. She is aware of my circumstances and the purpose for that money because I had made it clear in our phone conversation. She obviously is abstaining from returning the money in conscious disregard to my higher need to pay rent. Unbelievable, especially on top of her knowingly lying to me about being 30 days past due to induce my action. Fraud.

Gatestone & Co. International Inc. customer in Texas
Apr 08, 2015

* Source: CFPB Complaint Database

Gatestone & Co. International Inc. response to complaint:
Closed with monetary relief

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