Oportun Financial Corporation consumers have reported over 14 official complaints. Out of the 14 consumer complaints against Oportun Financial Corporation, 0% were disputed by the consumer (i.e. the consumer was not happy with how Oportun Financial Corporation responded to their complaint) and 86% were processed in a timely manner. 36% of consumer complaints against Oportun Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Improper contact or sharing of info | 3 | 0% |
| Managing the loan or lease | 3 | 0% |
| Problems when you are unable to pay | 3 | 0% |
| Communication tactics | 2 | 0% |
| Can't contact lender | 1 | 0% |
| Can't stop charges to bank account | 1 | 0% |
| Shopping for a loan or lease | 1 | 0% |
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Stop CallsOportun Financial Corporation Consumer Loan problems when you are unable to pay October 13, 2016 - Progreso Financiero now known as Oportun has been harassing me to pay by calling not only my references but also my employer. I receive calls about 10-15 times per day and rarely do they leave a message. The only time they do leave messages is if they were able to speak with someone. They leave messages saying that it is an extreme emergency that they get a hold of me to discuss business matters regarding my account. This company has very poor customer service. Oportun should not be disclosing any of my private information with any of my references much less my employer. Oportun has violated m... |
Oportun Financial Corporation Consumer Loan managing the loan or lease September 16, 2016 - Oportun Inc. is a very scrupulous lender that charges high rates without proper disclosures and pulled my credit without my authorization. They also have made multiple threatening calls from collections and even came to my job and home to try to collect a payment from me in person. They make multiple calls to my job sometimes -10 times a day, eventhough I have told them that I can not take calls at work, and they are going to get me fired. I try calling their call centers, but they are located in - and I do not feel comfortable giving my social and other personal information to - call... |
Oportun Financial Corporation Consumer Loan problems when you are unable to pay July 28, 2016 - Went through a divorce was left to pay all bills fell behind had to move some utility 's got cut off and could n't afford to finish paying loan only had enough for rent to make sure me and my kids had a roof.... |
Oportun Financial Corporation Payday loan can't stop charges to bank account can't stop charges to bank account July 18, 2016 - Progreso Financiero is Poising my Credit Score every month, I told them 2 years ago I 'm not able to Pay, I was in a Car Accident and was not able to pay, I still owe money to some Medical Facilities and Keep paying as today, but they decide to Poison my Credit and want me to pay more than I can afford and I ca n't, since then every Month they send to the Credit Company 's like - that my Account is Delinquent Account and is Collection/Chargeoff, I been paying other credits cards and other bills on time but my credit is still in - because of them. I Send an email to the Credit Companies... |
Oportun Financial Corporation Consumer Loan managing the loan or lease May 2, 2016 - On - - Progreso know known as Oportun called to request a payment be made to my account and because I had fallen behind and I scheduled a payment to be taken directly from my current - - - checking account. I agreed to have the payment taken from my account on - -, 2016 ; however, for whatever reason the young lady mistakenly processed my payment that same day and it was taken from my account on the wrong day after I had already gone into detail about the lack of funds available to process the payment any sooner due to my recent divorce. The payment had not been authorized... |
Oportun Financial Corporation Consumer loan shopping for a loan or lease November 6, 2015 - Received a Letter from OPORTUN ( - - ), PRE-QUALIFIED LETTER, WITH RESERVATION NO. INFORMED ME I QUALIFY FOR A STARTING $1600.00 LOAN! HOWEVER, WHEN I WENT TO THE COMPANY FOR A LOAN, THE TOLD ME THE LETTER WAS JUST FOR ADVERIZEMENT PURPOSE AND THAT I WOULD NEED TO ANSWER QUESTONS TO PRE-QUALIFY, ONCE YOU PRE-QUALIFY ON SITE, THEN YOU HAVE TO APPLY FOR A LOAN! THERE LETTER SENT IS MIS-GIVING AND MIS-LEADING! THEY TOLD ME I WAS APPROVED AND THAT I WOULD GET A CALL AND I WOULD PICK UP THE FUNDS! HOWEVER, WHEN THEY CALLED, THEY ASKED FOR A CO-SIGNER! WISH I REFUSED! THESE ARE JUST TRICKS T... |
Oportun Financial Corporation Debt collection improper contact or sharing of info contacted me after i asked not to October 20, 2015 - I informed them that I can not have anyone contact me at work regarding a debt. They came into my work threatening to sue me in front of my boss, co-workers and customers putting my job on the line after I told them I can not be contacted there. They are also coming to the house I stay at and leaving notes on the door several times. ... |
Oportun Financial Corporation Debt collection improper contact or sharing of info talked to a third party about my debt June 29, 2015 - This debt collector, - previously calls Progresso Fiananciero, calls 5 or more times a day from different numbers. When I have answered and explained my situation they always force me to make a promise payment, and when obviously it is n't kept they note it as a broken promise and pretty much throw it in your face and against you. I 've expressed my apology to failure keeping my loan on track when i understand i commited myself to it, yet they will tell me. Well you compromised to the loan and your are not complying '' Recently they contacted multiple times my references who i was told wer... |