Review and analysis of over 180 complaints against Santander Bank US
Santander Bank US consumers have reported over 180 official complaints related to Loan modification,collection,foreclosure. Out of the 180 consumer complaints against Santander Bank US, 21% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 98% were processed in a timely manner. 2% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Santander Bank US Mortgage loan modification,collection,foreclosure November 16, 2016 - -/-/2016 - file is 26 months past due totaling about $ - ( w/o any fees ). Loan mod was denied because the servicer was unable to reduce the principal and interest portion of the payment - therefore a loan mod is no longer an option - no matter what the homeowner changes in her circumstance the result would still be the same - the servicer tried to extend loan to 40 yrs ( max term ) & reduce the interest rate as low as they are able to and still the monthly payment was too high. - The servicer would not communicate to the HUD approved nonprofit whether they reduced the interest rate at a... |
Santander Bank US Mortgage loan modification,collection,foreclosure November 7, 2016 - My husband and I was working with our loan company to lower our house payment because they had raised it and we could not afford it. We sent all information, forms and bank statements to them and would not get back to us. It was always very hard to get in touch with our point person. They said they was sending out someone to evaluate the home. No one ever came. We received a letter that they were through with their evaluation and was ready to start foreclosure before sending someone out to our home.... |
Santander Bank US Mortgage loan modification,collection,foreclosure October 13, 2016 - My attorney and I have been trying to get a payoff amount for my mortgage since - -, 2016 and can not get Santander Bank to give us one. I am about to lose the sale of this house due to their incompetence and I need some help from you to obtain the numbers I need.... |
Santander Bank US Mortgage loan modification,collection,foreclosure September 26, 2016 - I am - - - filing this complaint for my -, - -. She appears to have been involved in some predatory banking with Santander Bank, N.A., -. She is currently - years old, was given a line of credit of $100000.00 in - on a home that was not worth that much, but my main concern is that she only had $630.00 coming in via SSI with no other means of repayment. I do not think she understood that this had to be paid back, possibly she thought it was a " reverse mortgage ''. Plus already had a line of credit from -/-/- with her Mother who has been deceased since -/-/-... |
Santander Bank US Mortgage loan modification,collection,foreclosure August 25, 2016 - I have experienced several financial hardships during the past several years although from being out of work or experiencing the death of a loved one. I have continuously ask for help and during the past two years have submitted at least eight to ten modification packages for any kind of assistance. However, every last package was denied and some probably without review. Not being able to receive assistance I had to file a chapter - to avoid foreclosure. Even after the bankruptcy I have asked for help and once again denied any help. The bankruptcy and mortgage payments on top of my other bi... |
Santander Bank US Mortgage loan modification,collection,foreclosure May 31, 2016 - Have been trying to work with my lending company for several months to try resolve my outstanding 2nd mortgage loan. After several calls to the manager in the point of contact office for an accurate payoff amount and not getting any response back for several weeks, I then received a notice of a foreclosure for - -, 2016. I have since called the lending to ask for a postponement where I have a signed purchase and sales agreement in hand with a closing date of - -, 2016. My 2nd mortgage lender is telling me that it is too late and that the foreclosure can not be stopped at this time.... |
Santander Bank US Mortgage loan modification,collection,foreclosure April 15, 2016 - My name is - -. My wife, - & I reside in -, NJ. We are at the end of our rope trying to hang on to our mortgage & our home that we believe Santander Bank deliberately, systematically and unlawfully foreclosed on our property. We also believe because English is our - language that the treatment we received from most people we dealt with from Santander Bank was rude, inconsiderate, condescending and outright predjudicial at times. One day while on the phone with them, my accent was actually mocked by the person I was talking to, unbelievable. Fair Debt Collection Practices Act FDC... |
Santander Bank US Mortgage loan modification,collection,foreclosure February 11, 2016 - I have a mortgage loan with Santander bank, and have been having difficulties paying my mortgage since I lost my full-time job in -. I was denied Loan Modification 5 times over the past 4 years, the most recent being - -. In - -, I received help from CHFA ( in the form of a Loan - with deferred payments ) and brought my account current. Because the mortgage loan was never modified - I am still paying an interest rate of 5.75 % and the payments are almost $1600.00, I fell behind again in -. I continue to make payments, and on - -, - I had made enough payments tota... |
Santander Bank US Mortgage loan modification,collection,foreclosure January 28, 2016 - Been working with my realiter and the bank on a short sale for three years. When the bank switched names they stopped the process and we lost the buyer. We submitted more paperwork ans now the bank is refusing to look at the new offers we have on the house ans is trying to let it go ro a sheriff 's sale. ... |
Santander Bank US Mortgage loan modification,collection,foreclosure November 15, 2015 - In 2012 we applied for a loan modification to Sovereign on a fixed interest mortgage on our $750000.00 loan in 2012 due to extraordinary hardship due to downturn in our business as architects and engineers. The interest is 6.25 %. We were denied a loan modification due to some minor issue in the application and were asked to reapply. We ended up reapplying and getting denied about 4 times. The last time we were rejected on a very trivial issue. We complained to supervisors but to no avail. Then almost immediately the mortgage processing was taken over by Santander Bank ( when we called them ... |
Santander Bank US Mortgage loan modification,collection,foreclosure October 28, 2015 - In 2007 I purchased a a home through sovereign bank. Sovereign was later purchased by Santander. When I purchased my home it was at a time in our country when very shady lending practices were n't just going on, they were status quo. The interest rate on the loan is 7 % for a first time home buyer. I have my finances well in order and have never missed a payment. The loan is the exact description of a predatory loan. I had a subpar credit rating, low income, and a small down payment. I have scratched and clawed to be able to stop foreclosure, improve my credit and keep my home. Post mortgage m... |
Santander Bank US Mortgage loan modification,collection,foreclosure October 23, 2015 - I have been trying to obtain a loan modification for nearly a year and a half. I was repeatedly stonewalled with false investor guidelines that did not exist. Once I was able to prove that the supposed guidelines of MHP did not exist. I was offered a loan modification on both of my loans. I signed the loan modification agreements as instructed and sent them to Santander. Shortly after I received word from Santander that they would not honor the loan modification that they had arranged. Instead they wish to raise the payments on my second mortgage from the - to - On my limited fixed incom... |
Santander Bank US Mortgage loan modification,collection,foreclosure September 29, 2015 - Santander is not following - guidelines for - lien holders. I am currently in the process of doing a short sale. The first lien holder - - has approved our short sale and allotted Santander the required amount. Santander is dragging their feet not issuing an approval. The first lien holder will not stop the scheduled sheriff 's sale for Monday - - without Santander issuing an approval letter. We are doing the right thing following - guidelines for a short sale and Santander is not. ... |
Santander Bank US Mortgage loan modification,collection,foreclosure June 17, 2015 - I currently have a loan with Santander Bank loan # - on my property located at - - - in - ma -. At this time It is in foreclosure and an auction scheduled for - -, 2015 which is next week. For 8 months we have tried working with the bank on a loan modification supplying them with all the required documentation ( sometimes - and - times ) After all this time they have denied our modification and now want to auction the property. ... |
Santander Bank US Mortgage loan modification,collection,foreclosure April 2, 2015 - I would like to file a formal complaint about the owner and original holder of my mortgage loan, - Bank, as well as the company that took over when - failed and now is handling my loan, Santander. I have been lied to, deceived and given the runaround by this bank and they turned a bad situation that was manageable into a mess. Instead of working with me to resolve this they have tried to set an auction date for my home. I ca n't believe it has gotten to this point. I have tried to resolve this, but ca n't seem to get anyone to take me seriously or treat me fairly. I bought my home -/-/... |