Santander Bank US Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Santander Bank US Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure

I am - - - filing this complaint for my -, - -. She appears to have been involved in some predatory banking with Santander Bank, N.A., -. She is currently - years old, was given a line of credit of $100000.00 in - on a home that was not worth that much, but my main concern is that she only had $630.00 coming in via SSI with no other means of repayment. I do not think she understood that this had to be paid back, possibly she thought it was a " reverse mortgage ''. Plus already had a line of credit from -/-/- with her Mother who has been deceased since -/-/- in the amount of $10000.00. She has given my sister and I power of attorney so we can assist with this matter. My grandparents built this home in -/-/- and had it paid off -/-/-. I do not understand how she qualified for these monies. Now the bank wants us to put the property up for sale before they will foreclose. - -, - - - -, -, CT - Cell - Work -

Santander Bank US customer in
Sep 26, 2016

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed with explanation

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