Santander Bank US Mortgage Complaint

Santander Bank US Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Connecticut

I have a mortgage loan with Santander bank, and have been having difficulties paying my mortgage since I lost my full-time job in -. I was denied Loan Modification 5 times over the past 4 years, the most recent being - -. In - -, I received help from CHFA ( in the form of a Loan - with deferred payments ) and brought my account current. Because the mortgage loan was never modified - I am still paying an interest rate of 5.75 % and the payments are almost $1600.00, I fell behind again in -. I continue to make payments, and on - -, - I had made enough payments totaling one month 's mortgage.


- -, showing the unapplied funds. I immediately called Santander and spoke with - -, who could not give a valid reason why they did not apply the $1500.00 to my account. Subsequently the mortgage company refunded me in - installments the - for $790.00 received on -/-/- and the - for $800.00 received on - -, -. Santander Bank, by their actions FORCED me into foreclosure to suit themselves. Instead of assisting me to keep my house they are trying to forcible take my house from me. I am also a Social Security - recipient. I have a modification package which I will complete and return to them within the next few days. Please investigate. Thank You - - -