Santander Bank US Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Santander Bank US Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Massachusetts

Have been trying to work with my lending company for several months to try resolve my outstanding 2nd mortgage loan. After several calls to the manager in the point of contact office for an accurate payoff amount and not getting any response back for several weeks, I then received a notice of a foreclosure for - -, 2016. I have since called the lending to ask for a postponement where I have a signed purchase and sales agreement in hand with a closing date of - -, 2016. My 2nd mortgage lender is telling me that it is too late and that the foreclosure can not be stopped at this time. All I 'm looking for is a -60 day postponement and the - and 2nd mortgage company will be paid out in full. I feel it is unfair and unreasonable for the 2nd mortgage company not to allow me this time.

Santander Bank US customer in Massachusetts
May 31, 2016

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed with explanation

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