Review and analysis of over 23 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 23 official complaints related to Other fee. Out of the 23 consumer complaints against JPMorgan Chase & Co., 13% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 30% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Credit card other fee January 13, 2017 - On -/-/2016, I applied Chase - credit card, and got approved one day later. On -/-/2016, I was charged for $450.00 annual fee for this credit card. On -/-/2016, my - credit card was forcibly closed by Chase. However, before my credit card closure without giving any specific reason, at that time, I had't got a chance to make a single transaction. I tried to contact Chased to discuss how to refund my $450.00 annual fee in early -, since Chase will refund the annual fee if the account was closed within 30 days of the account opening date. ( It is only 18 days from -/-/2016 ... |
JPMorgan Chase & Co. Credit card other fee January 5, 2017 - Prior to making some overseas trips, I consulted the chase.com website to determine if my credit card had foreign transaction fees. I logged into the secure section of the website to ensure I was accessing my information, and under my credit card account, under the things you can do area, the first item was view my card benefits. When clicking on that, I was taken to a page ( I have the screen shots taken afterward ) that clearly states that there were no foreign transaction fees. After using this card for purchases on my trips, I was charged secure transaction fees totaling about $40.00... |
JPMorgan Chase & Co. Credit card other fee January 4, 2017 - I was charged and " Annual Membership Fee '' of $95.00. I do n't understand why I should have to pay this.... |
JPMorgan Chase & Co. Credit card other fee December 5, 2016 - In - of 2007 opened a credit card account with Chase. The card had three areas of interest to be charged 1. purchases, 2. cash advances, and 3. balance transfers. The interest charges are as following purchases 9.49 %, cash advances started at 19.24 % now is 25.24 %, and balance transfers are 9.49 %. Each month the bill interest charges from all three categories which gave me my minimum billing amount with the principal amount only being applied to the lowest interest rate which would have been for the purchase. I had mostly used the cards for purchases but had a balance transfer of $1500.... |
JPMorgan Chase & Co. Credit card other fee November 20, 2016 - I had a Chase Mileage Plus Explorer Visa card which has an annual fee of $ -./yr. I chose to discontinue that card and knew that the fee was coming due in -. I cut up the card and mailed it to Visa in the -. When I received the statement in -, I ignored it since I knew that I had already closed the account and had not made any purchases on it for at least six months. In -, I received a statement with the $95.00. annual fee plus a $1.00 purchase interest charge. I called them immediately saying that I had mailed the cut up the card and that the account was closed. They told... |
JPMorgan Chase & Co. Credit card other fee November 12, 2016 - I applied for and received a credit card from Chase. I called the number they provided with the card to activate it, which was -. I was told that the activation system was down and they could not activate the card at that time, but they offered to send me a $100.00 gift card as a token of their appreciation. I said, OK. Then they said I would have to pay a $4.00 handling charge. I asked if this was a one-time charge and the person said, yes. He then, very quickly, read some terms and conditions. From this, I gathered that they were signing me up for some type of service, which would ha... |
JPMorgan Chase & Co. Credit card other fee September 17, 2016 - Chase rejects customer payments claiming that they should not be made more often than every 3 days. While that may work for more financially secure, Chase makes credit unobtainable for working class people by preventing multiple payments as occurs when one pays the minimum by the due date and then seeks to pay more before the end of cycle but can not. Chase claims US federal anti-moneylaundering laws require this but does not cite the laws. This is a scam. The US does not prevent people from making payments, Chase poorly managed AML software prevents payments. Chase uses AML efforts as a prete... |
JPMorgan Chase & Co. Credit card other fee August 16, 2016 - I contacted Chase ( JP Morgan Chase and Co ) on -/-/16 and was told that the total balance was $6900.00. This amount was paid on -/-/2016 and Chase was instructed to close the account. The account remained opened and purchase interest charges were assessed on -/-/2016 and -/-/2016. There is now a balance of $72.00 on an account that was suppose to be closed after the final payment was made.... |
JPMorgan Chase & Co. Credit card other fee July 31, 2016 - On a recent trip to -, we were charged an exchange rate on our credit card Chase Bank well in excess [ over - % ] of the rates posted at local banks and Chase Bank competitors. The banks market waiving the " transaction fee '' which was for a flat rate communicated by the bank in favor of this much greater fee ... the calculation of which is not stated. Is n't there a fairer way to calculate and communicate the exchange rate? Thanks - -... |
JPMorgan Chase & Co. Credit card other fee June 24, 2016 - -/-/16 : I spoke with a Chase Sapphire Preferred Customer Service representative about downgrading my card to a no annual fee card after seeing an annual fee appear on my statement. The representative told me that I had a 180day grace period to decide on the change and the annual fee would still be waived, so I chose not to downgrade my card that day to give myself time to decide whether to keep the card or not. -/-/16 : Spoke with - ( -? ) around - PST on the Chase Sapphire Preferred Customer Service line to downgrade my card to a no annual fee card within the 180day gra... |
JPMorgan Chase & Co. Credit card other fee June 22, 2016 - I mistakenly paid $70.00 less than the statement balance on my Chase Freedom credit card - ~ $2200.00 rather than $2200.00. So, their tactic is that the ENTIRE balance is subject to the borrowing interest rate ( that is, the usual grace period is null and void for the credit card ) - not only for the previous statement period but for the following statement period until the payment is received. So, I had interest charges of approximately $10.00 apiece for two consecutive months ( by which time the balance was completely paid ). Essentially, $70.00 borrowed for 2 or 3 weeks resulted ... |
JPMorgan Chase & Co. Credit card other fee June 8, 2016 - In - of 2016, my family and I decided to plan a vacation - in - of 2016. I placed a reservation - which I would pay at the hotel and there was no cost cancelation as long as the reservation was cancelled at least 24 hours before the expected stay. The next day, on -/-/2016, I surprisingly noticed that -. charged my Chase Visa for half the cost of the reservation. When I called the hotel I was told this was standard to hold the room and if I cancelled it would be refunded in full. The first week of - in 2016, I cancelled the room. When I contacted Chase regarding the tra... |
JPMorgan Chase & Co. Credit card other fee June 1, 2016 - I opened a credit card with Chase bank in - - that had promotional miles and an annual fee of $60.00 that was to be waived for 1 year. In - - I was charged an annual fee. I assumed it was for the coming year. I called Chase in - - and was told that the annual fee I was charged in - - was for the coming year. I had already paid the fee so I held on to the card for the next year. Today I called Chase to downgrade to a no annual fee card and I found out that the annual fee is backwards looking. I should not have been charged an annual fee in - -. Chase does not hav... |
JPMorgan Chase & Co. Credit card other fee April 26, 2016 - I have multiple credit cards with multiple institutions, and I 'm fairly well-versed on how they work and their terms and conditions. Presently, I 'm carrying a promotional 0 % balance on - of my Chase cards, and as part of their T & C, any purchases I make on the card will accrue interest immediately with no grace period. I made a small purchase last Fall and immediately paid it off. Sure enough, I was charged interest, but it was a small amount and I their customer service to clarify. They agreed to refund the interest as a courtesy and instructed me to make payments on any purchases imm... |
JPMorgan Chase & Co. Credit card other fee April 19, 2016 - I had a - percent promotion on purchase with Chase Band Freedom credit card. I had confirmed with Chase bank that the promotion expires on - -, 2016. I paid the balance in full on - -, 2016. Chase bank charged me $46.00 interest and it claimed the expiration date is - -, 2016 instead of - -, 2016 as it confirmed. I contacted Chase and asked it to refund the charged interest, it has flatly refused. ... |
JPMorgan Chase & Co. Credit card other fee March 22, 2016 - I used a balance transfer check to purchase a car on -/-/2016. I could have charged the purchase on the card but I thought the check would be more convenient. Now I am being charged a fee for using the check. The fee is mentioned only in fine print at the bottom of the accompanying letter ( see attachment please ). The fee is not mentioned anywhere that would be noticeable to the normal reader. I feel that this fee should be reversed since it is not clearly presented on the check offer. I feel I have been tricked and this fee is not fair under the circumstances. I am requesting a credit ... |
JPMorgan Chase & Co. Credit card other fee March 14, 2016 - I have an account with chase that has been at 29.99 % since they took over my account in 2007. Every Time I call they just tell me that 29.99 % is the best rate they have to offer. I do n't understand how that can be true if 29.99 % is their default rate. I been trying to work with them they say they will review my accounts in 6 months. six months passes and its the same thing, I get no results and just the run around from them. I need some one to do something about this. ... |
JPMorgan Chase & Co. Credit card other fee March 1, 2016 - Back in 2010, when I was busy with school, work, and volunteer activities, I was talked into signing up for a second credit card with Chase Bank, and told that this was a smart move to help build credit. I was told that this card came with overdraft protection to protect overdrafts from my checking account with the same institution. Meanwhile, I had my first credit card setup to pay the balance in full. In short, money was transferred from checking to clear the balance on the first card, and this pulled credit from the other card, which came with biannual fees and raising my interest rate from... |
JPMorgan Chase & Co. Credit card other fee February 29, 2016 - I have - credit card accounts. Approx. 8 months ago is first attempted to set up automatic payments for the 28 day of each month and was repeatedly advised the automatic payments had been scheduled for all future months. After many instances on non-payment, I went to the local branch on -/-/2016 and faxed the appropriate form, as instructed when I called to complain, once again. I waited to make sure the fax was sent from the branch to the appropriate department and was, once again, assured I had no need to worry about my future account billings. Yesterday, once gain, Chase did not pa... |
JPMorgan Chase & Co. Credit card other fee February 28, 2016 - On an ongoing basis, certain foreign merchants are charging me a 4.99 % markup on a currency exchange service that I am specifically requesting NOT be used. On the receipt, it says that I was offered a choice, but I when I ask the cashier " please do no use the currency conversion service, '' the merchants reply that their credit card machines do not offer the choice, that the markup is required. - and - seem to be in on this scam ( see attached receipts ). I do n't believe that Chase bank is at fault, I think that - and - are scamming both Chase and the consumers. ... |
JPMorgan Chase & Co. Credit card other fee February 12, 2016 - I ordered a spa cover on - the - from - - - - - - Ca and they charged our - Card for -. We called them later that day to tell them that our spa maintemance guy had found a leak in our in ground spa and that he said it could not be fixed. He said that since he had already charged our credit card that we had to pay him for the $35.00 in discount fees. Surcharging is illegal in CA and we live in that state. I requested that he issue a credit on -/-/- and followed up with him in - to let him know that we had not received the credit. We called our credit card... |
JPMorgan Chase & Co. Credit card other fee February 9, 2016 - I just found a charge on my credit card for $60.00. They say it is an annual fee that I have been paying since I opened the account- this is a scam. I had no idea and would never pay for a credit card. ... |
JPMorgan Chase & Co. Credit card other fee January 5, 2016 - I have an - - business card with Chase. My annual fee was coming due in -. Since this is my biggest spending card with Chase, in late -, I called to find out if there were any retention offers on the account. I was told by a customer service representative that they would waive the $95.00 annual fee if I kept the card open but that he could only process it after the annual fee posted and told me to call back. Today, - -, I called again only to be told that there were no retention offers on my card and that the annual fee would not be waived. ... |