JPMorgan Chase & Co. Credit card department,
I contacted Chase ( JP Morgan Chase and Co ) on -/-/16 and was told that the total balance was $6900.00. This amount was paid on -/-/2016 and Chase was instructed to close the account. The account remained opened and purchase interest charges were assessed on -/-/2016 and -/-/2016. There is now a balance of $72.00 on an account that was suppose to be closed after the final payment was made.
JPMorgan Chase & Co. customer in Utah
Aug 16, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with monetary relief
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