Review and analysis of over 17 complaints against M&T Bank Corporation
M&T Bank Corporation consumers have reported over 17 official complaints related to Using a debit or ATM card. Out of the 17 consumer complaints against M&T Bank Corporation, 12% were disputed by the consumer (i.e. the consumer was not happy with how M&T Bank Corporation responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against M&T Bank Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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M&T Bank Corporation Bank account or service using a debit or atm card April 11, 2017 - Good morning. I would like to file a complaint against M and T bank, specifically the dispute department, as I strongly feel that they did not take my dispute against a transaction I made back in -/-/- very seriously, or do what they could to protect my funds. The problem first occurred when I purchased - tickets for a - through a company called -. I purchased the tickets through them because of the seating and sections they had available, as we had a large number of children going and we needed to sit together. Once I purchased the tickets I got an email with the tickets section... |
M&T Bank Corporation Bank account or service using a debit or atm card April 4, 2017 - M & t bank customer service Claims a credit card can not be issued without a chip. The card is constantly denied! Poor customer service with -, - and -. Refused give me the president!... |
M&T Bank Corporation Bank account or service using a debit or atm card March 30, 2017 - My debit card was stolen on -/-/2017 On that same date, a total of five unauthorized ATM transactions plus the fees in the total amount of $1000.00 were taken from my account. I reported the stolen card to M & T Bank the next day and reported these fraudulent transactions. After giving me a " provisional credit '' in the amount of $1000.00 to my account, the M & T bank abruptly denied my claim on -/-/2017 and re-took the sum of $1000.00 from my account!... |
M&T Bank Corporation Bank account or service using a debit or atm card January 13, 2017 - I have got no resolve from MT bank yet, and they just keep sending that same letter over and over. Their statements and claims are false, and I have a copy of my statement showing I did have funds at the time my money was stolen! I stated I had no funds when asked, because it was the truth! I had called to check my balance and that 's when I found out my funds were stolen and my debit was missing from my wallet. When I call I do not enter my debit card number, I enter my account number because i know by memory and do n't have to reach for my wallet all the time. The letter they sent states fal... |
M&T Bank Corporation Bank account or service using a debit or atm card December 22, 2016 - On -/-/2016 I deposited - - $ dollar bills via the atm at the M & T Bank in - Pa. -. I could clearly hear the machine malfunction. It kept the money and dispersed a slip telling me to come into the branch during business hours the next day. I did and they told me they would have a technician look at the machine and have someone from their security department view the surveillance video, they issued a provisional credit for the - of -/-/2016 nothing has been done and I was told at the bank yesterday that they would reverse the provisional credit on -/-/2016 I 'm... |
M&T Bank Corporation Bank account or service using a debit or atm card December 19, 2016 - My name is - - earlier this year I filed a complaint against M & T Bank CFPB Case No. -, my request was denied because the Bank said I never sent documentation supporting my refund request, in email I will prove I submitted proof not once but " twice '' to - - email address --. Attached is copies of - emails sent to - - employee of M & T Bank in - - Maryland email address -- on - -, - @ - and again at - on the same day. Based on the fact that I did send in proof of me informing - - over and over again that I was being over ... |
M&T Bank Corporation Bank account or service using a debit or atm card November 25, 2016 - This is ridiculous and unacceptable. My card got STOLEN, and - & T- Bank made no attempt what 's so ever to contact me through phone, or direct message to my mt bank account. This is crazy I ca n't trust a bank to help me, when indeed my card got stolen and funds taken out!! Of course the transactions were processed correctly, because the money came out the atm, but not into my hands!! I am complaining about my money being stolen, and I need my money back asap!! I work too hard, and with my dad just passing away all this is crazy! I will need resolve to this problem soon, because I will ... |
M&T Bank Corporation Bank account or service using a debit or atm card November 11, 2016 - I recently opened an account with M & T Bank, and my debit card was stolen, and used to take out money. It happened at work, so any co worker could of seen my pin standing behind me at an atm any of those days. It is sad that you ca n't even trust your own coworkers!! I called M & T Bank to cancel my debit and order a new one, and I had trouble just ordering a new card, and they could n't process it, so told me to call back in a week! I have no money now and no card! How am I suppose to eat, pay bills, or anything?! The first time I called the representative was so nasty and hung up on me! I j... |
M&T Bank Corporation Bank account or service using a debit or atm card November 8, 2016 - I recently opened an account with M & T bank, and I was excited to join their family, but I recently called to get help with fraud transactions of almost $500.00. My debit card got stolen and my cell phone at work. They must of got my pin from when I took out cash at an atm and saw what I punched in on the keypad. Its sad when you ca n't even trust your co workers, and at that your bank to help you with this and get all this money back. They treated me nasty over the phone, and gave me no help M & T bank. Horrible customer service so far! Please help.... |
M&T Bank Corporation Bank account or service using a debit or atm card November 6, 2016 - I have filed separate complaints over $38.00 fees charged for insufficient funds. Now M & T is charging multiple fees for just - order. I made - order from -. The order is processed as shipped so there may be - or - debit charges for - purchase depending on how many box 's. How can M & T charge multiple times for just - purchase? This theft of my funds.... |
M&T Bank Corporation Bank account or service using a debit or atm card July 7, 2016 - On - - 2016, I informed M & T Banking that there were several fraud charges on my account from an - customer. These transactions were noted by me on -/-/16 and was reported on -/-/16. However, M & T Bank stated they would investigate the matter and informed me that they would give my money back in a few days. Five days later, on -/-/16, M & T Bank deposited the stolen money back into my account with the exception of - transaction. I was informed they could not stop the other transactions from going through therefore they credited my account. When they credited my... |
M&T Bank Corporation Bank account or service using a debit or atm card June 20, 2016 - On -/-/16 my bag was stolen containing all of my bank cards as well as my ID. I filed a police report with the - - police Dept. in -. On -/-/16 in filed a claim with M and T bank making them aware of a number of fraudulent charges which had placed my account into a negative balance ( - ). After several days I inquired with M and T Banks Dispute Claims Dept. and they informed me that the claims were denied. I asked the phone representative why they were denying the claim and they said I needed to write, sign and submit a statement saying that I did not make nor was I awa... |
M&T Bank Corporation Bank account or service using a debit or atm card May 5, 2016 - Dear - -. I am writing to you in regards to unsatisfactory resolution on the above mentioned disputed item on my M & T Debit Card. On - -, 2016, I attempted to make a purchase with -. The transaction was declined for insufficient funds ( copy of decline enclosed ). A few days later, when reviewing my account online, I noticed the charge had posted to my account. I immediately contacted your Call Center and filed a dispute against the charge. I was issued a conditional credit while the investigation was conducted. On - -, I received a letter from the Disputes Department... |
M&T Bank Corporation Bank account or service using a debit or atm card April 16, 2016 - On - -, I attempted to withdraw money from my M & T checking account using my debit card, and the ATM told me I was n't able to due the balance in my account. I immediately went into the -, - branch to review the transactions, and I identified - fraudulent ATM withdrawals : $500.00 on -/-/16, $400.00 on -/-/16, and $100.00 -/-/16. That same day at the bank, I submitted a card dispute indicating that the card was in my possession at the time of the withdrawals, but the withdrawals were not made by me. The day after I submitted the card dispute, I returne... |
M&T Bank Corporation Bank account or service using a debit or atm card March 15, 2016 - On - -, -, I visted the M7T Bank Branch located in - PA. after expecting fraudulent charges were made against my account. Initially the bank gave me a provisional credit ; however, on - -, - they reversed the credit. I was supplied with the name of the person who made these charges and immediately filed a police report, and supplied M & T Bank with the protection from abuse order filed on - -, - against the individual and the police report number. M & T will not let me speak to the someone in the fraud department, nor will they refund my money. ... |
M&T Bank Corporation Bank account or service using a debit or atm card March 14, 2016 - I reported a charge to my account that I did n't recognize. I reported this to M & T Bank. I received a provisional credit and a case number. Then I received a form asking for more information which I filled out and returned. I did n't hear anything for a while and then the credit was removed from my account and a couple days later I received a letter saying that the case was closed. I called to find out why, and spent over 20 minutes on the phone. I was told that the card was swiped and there was nothing I could do about it. I emailed from my account page and was told that the investigators n... |
M&T Bank Corporation Bank account or service using a debit or atm card February 23, 2016 - My bank M & t has allowed a unauthorized transaction to come threw my account knowing that we have never signed the paperwork with - - to run the card. Now we no why of get to are money because we donot do personal checks because someone has stolen my social security number. This has happened more then once. We can not just go get money we can only do it when they have banking hours. This is - and do not know how the banks get away with it. This is called fraud. ... |