M&T Bank Corporation Bank Account Or Service Complaint

M&T Bank Corporation Bank account or service department,

Checking account Using a debit or ATM card Pennsylvania

On -/-/2016 I deposited - - $ dollar bills via the atm at the M & T Bank in - Pa. -. I could clearly hear the machine malfunction. It kept the money and dispersed a slip telling me to come into the branch during business hours the next day. I did and they told me they would have a technician look at the machine and have someone from their security department view the surveillance video, they issued a provisional credit for the - of -/-/2016 nothing has been done and I was told at the bank yesterday that they would reverse the provisional credit on -/-/2016 I 'm out the -. I was also told that no technician has looked at the machine or the video as of yesterday. M & T has had a whole month to investigate this matter and they have n't I was also told yesterday that on the day of the deposit that the machine balanced out so they do n't know where my money is. At this point the only conclusion I can come up with is that there is a theft involved here.