Review and analysis of over 223 complaints against TCF National Bank
TCF National Bank consumers have reported over 223 official complaints related to Account opening, closing, or management. Out of the 223 consumer complaints against TCF National Bank, 15% were disputed by the consumer (i.e. the consumer was not happy with how TCF National Bank responded to their complaint) and 100% were processed in a timely manner. 28% of consumer complaints against TCF National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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TCF National Bank Bank account or service account opening, closing, or management March 16, 2017 - I opened up a personal checking account with TCF Bank online on -/-/2017. They requested a supposed " credit check '', which I submitted to, but have never received the results of this supposed credit check. On -/-/2017 TCF Bank said via email that my account was opened, I received nothing. On -/-/2017 they told me via email that my debit card was in the mail. I received this debit card on -/-/2017, which had the wrong name on it! I have absolutely no idea how TCF Bank came up with this wrong name after supposedly doing a credit check. The name was not -, but instead is -! Who... |
TCF National Bank Bank account or service account opening, closing, or management December 7, 2016 - On -/-/2016 between the time of - and - my apt was broken into and some personal documents of mine were stolen. Including one of my debit cards, check books, and other banking info, my social security card, birth certificate and state i.d . When i returned home later that day i noticed a few things out of place but I did not think much of it because that is normal with my - son. However when i woke up the next morning I checked my bank account online and noticed several unauthorized transactions. I then checked my curio cabinet where my personal documents were kept and quickly calle... |
TCF National Bank Bank account or service account opening, closing, or management October 14, 2016 - Tcf bank gave my daughter 's attorney my social security number without My permission. my daughter had a personal injury case where she won a settlement she 's a minor, so there was an order for the funds to go into a custodial account, so I asked her attorney if you could put it into an account at TCF where she already had an account he stated yes even when they 're open up an account another account without my authorization and no personal information then I got a call from the bank saying I need to come and sign information which I did not find I stated I needed to speak to the attorney fir... |
TCF National Bank Bank account or service account opening, closing, or management October 1, 2016 - My complaint is with TCF bank. My son and I both had checking accounts with TCF. They closed them for " inactivity '' saying it was dormant.They took all the money in fees even though we were not in accounts that require minimums. I called to give them a change of address and was told it was closed. We did not use the bank because their website was so difficult to sign in and even use. Also, we could not get replacement cards even when we asked. In two you they never even replaced what would have been expired cards! Worst banking experience ever. I want our money back!... |
TCF National Bank Bank account or service account opening, closing, or management September 14, 2016 - On - -, 2016, I was informed that TCF National Bank had closed my checking account. This decision was made because, in the words of the branch supervisor and managers, that I forgot to send in a requested Questionnaire that would update my current information. They also claimed that that the questionnaire had nothing to do with the bank, but was requested by the " -. '' Yet the letter that accompanied the form mention nothing about a federal agency, but only TCF policy. I sought help from your agency and from the best of their knowledge they told me that they could n't find any law on... |
TCF National Bank Bank account or service account opening, closing, or management September 2, 2016 - I 'm trying to close my late brother 's checking account at TCF Bank. I am the executor of his estate. I sent a letter requesting the closure with instructions for payment, along with original embossed seal copies of the death certificate and letters testamentary from the court. I 've called twice after sending the letter, and have been told they 'll contact me, but nothing. It 's been a month, which seems like more than enough time for this. They have my street address, email address, and phone number, and have n't reached out to me once with an update.... |
TCF National Bank Bank account or service account opening, closing, or management August 18, 2016 - I was charged overdraft fees on my TCF checking account. I had - transactions where from my debit card where I had a positive balance. I charged -, -, -, and - ATM withdrawal from my checking account which I had a positive balance at the end. Then the next day. I made a debit card payment for - which overdraft my account. At the time of the overdraft I had a positive balance of - so that should 've left me with a negative balance of around -. But instead the bank processed the large transaction first which resulted in me getting overdrafts on my previous - transactio... |
TCF National Bank Bank account or service account opening, closing, or management August 9, 2016 - I have been denied a home modification twice once when I lost my job now again asking for a reduction in my interest rate I have been paying the mortgage at 6.39 % since -/-/- I lost my job in - it was for a - dealership that was cancelled by -. At that time I asked TCF bank for help but was refused I have been taking on loans to pay my mortgage payments since -. I tried to get refinanced but with my home being depreciated from a value of - in - by - appraisal to in the area of - now no bank will finance me without coming up with - I have been told. I do not... |
TCF National Bank Bank account or service account opening, closing, or management July 30, 2016 - I opened a savings account -/-/- for $25.00. They said if I had $100.00 in the account in 3 months I would not be charged the $4.00 fee. I had $100.00 in on - -, and on - - they charged the fee. If they do this on me, how many others are being cheated each month. I would like the looked into.... |
TCF National Bank Bank account or service account opening, closing, or management July 27, 2016 - in - - tcf bank started on a totally free checking acct charging a dormant fee of - $ per mo.when i opened the acct in -/-/- i was told totally free checking unless i went negative of corse, stopped using the acct in -/-/- regularly.watched my statements monthly on line for about a year and all normal, was traveling the past year and thought nothing of this acct and figured in the future when getting back would surely use it again,- $ was in acct and had n't changed in a year when i left, on -/-/- i got a statement email, opened online and saw - $ a month since -... |
TCF National Bank Bank account or service account opening, closing, or management July 19, 2016 - I closed my TCF Bank money market and CD on -/-/16. I never wrote a check or withdrew any money from these accts. I recived a letter dated -/-/16 stating my acct is overdrawn by $110.00. On -/-/16, I called TCF Bank at -, spoke with - and -, I was told I owe $170.00, and my money market acct is still open. How could it be open I osed the acct. Since I read many complaints against TCF Bank, what they do is generate Bogus fees then sell to a collection agency. This bank is dishonest. Why is TCF bank still in business?... |
TCF National Bank Bank account or service account opening, closing, or management June 23, 2016 - I requested a payoff letter for my loan and was told it would take 5 business days to process my request. I explained that I needed to close on a refinance the next day and would come to the bank to collect the payoff amount in writing. The bank told me that they could not accommodate this. I explained that I would lose my lock on the rate and no fee refi, but it did not matter. They could not help me and would not issue a letter designating the 10 day payoff amount, even if I went to the bank to get it. The bank that is refinancing my loan was highly surprised as they could do this as a same ... |
TCF National Bank Bank account or service account opening, closing, or management June 18, 2016 - My account check card was stolen ... I alerted the bank and they charge me over $300.00 in bank fees then closed my account. ... |
TCF National Bank Bank account or service account opening, closing, or management May 24, 2016 - - bank in Michigan refuses to cash a check drawn off their bank to a non customer unless the customer opens an account called -. I have proper state issued drivers licenses and - other forms of acceptable governmental ID. I do n't bank with them nor do i ever plan to but they should be required to honor checks written from their customers to others. I was told it was a federal regulation that required me to open this - account. When I asked what federal regulation stated that " i am in banking and know every regulation like the - '' I was told well we dont know but its a federal... |
TCF National Bank Bank account or service account opening, closing, or management May 11, 2016 - TCF Bank had been my bank for both Business and Personal accounts with all my accounts in good standing. In - 2012 TCF Bank just decided to close all my accounts Personal accounts with no explanations. I went to several branch locations asking for an explanation but all I was told was that the bank does not want do any business with me and I was given like a week to withdraw all the funds that were in my account and leave the bank. Different branch branch managers could not explain to me what was going on except that the bank has a right to choose whom it wants to work with and that its exe... |
TCF National Bank Bank account or service account opening, closing, or management April 12, 2016 - My checking account was garnished by a third party for a judgment debt. The bank charged my account $110.00, then charged me $74.00 more because it paid off - of my charges that did not go through for the very reason that the bank had frozen MY funds and then also assessed that garnishment charge ( which I never was made aware of or agreed to at any time ). Pursuant to Minnesota garnishment law I mailed the bank my signed notice of exemption form proving that all of the funds in the account came from sources ( social security and pensions ) exempt by state and federal law from garnishme... |
TCF National Bank Bank account or service account opening, closing, or management March 30, 2016 - TFC Bank sent me a claim questionnaire form in regards to my previous complaint to the Consumer Financial Protection Bureau, please review CFPB Case # -. I filed a claim for an unauthorized account opening claim in my name. I want TCF Bank to inform me on whether my claim was settled in my favor. ... |
TCF National Bank Bank account or service account opening, closing, or management March 3, 2016 - I am steady receiving harassing, threatening, and abusive phone calls and death threats, from TCF Bank debt collectors for an unauthorized and fraudulent checking account, someone opened in my name illegally and fraudulently. I never applied or opened a checking account with TCF Bank. ... |
TCF National Bank Bank account or service account opening, closing, or management December 17, 2015 - There are several inquiries on my report that I did not authorize, - of which looked as though when I was searching for cars. I did not authorize the dealerships to talk to other vendors/banks to get a lower rate yet that was done. This was done on - occasions ( - dealerships ) and multiple banks from each. This severely effected the inquiry portion of my credit report and my score in general. This needs to be corrected ASAP so my credit reflects correctly for now and future purchases/actual inquiries. ... |
TCF National Bank Bank account or service account opening, closing, or management October 29, 2015 - This account has been paid in full and should be removed from my account please verify and update my account ... |
TCF National Bank Bank account or service account opening, closing, or management October 24, 2015 - I was in California for a summer program, and I got my account closed because I did not reply a letter with some security questions. But I check with the bank and this letter was returned to the bank, once I was not in -, so I never had an opportunity to reply it. I called the bank and I ask to receive this letter and reopen my account on my new address in California, but the letter did not arrived. The only way I could get my money back, was to returning to -. But I was studying in California so I could not come back. I am a - student from -, - is in a huge crises and my family... |
TCF National Bank Bank account or service account opening, closing, or management October 14, 2015 - I banked exclusively at TCF Bank since about -/-/-. All of my bank accounts at TCF bank were contributed to living trust in -/-/-. Having estate planning in place and money deposited at TCF bank, I envisioned my entire liquid asset would be secured and worry free. It was shocking to find out in -/-/- that my direct - payroll deposit account at TCF ( - ) could not cover my $18.00 hair cut check. The payroll deposit account should have received more than $ - deposits from -/-/- to -/-/-. My other trust accounts at TCF, which received pension, investment and ot... |
TCF National Bank Bank account or service account opening, closing, or management September 15, 2015 - Closed Account and TCF is claiming negative -. Never had a write off. ... |
TCF National Bank Bank account or service account opening, closing, or management August 24, 2015 - -/-/2015 - account balance - $ -/-/2015 - NSF Fee ( $37.00 ) - why? unknown-/-/2015 - spoke with CSR who told me that the computer system on - had my balance as - $ --why my online view is different than the CSR online view - unknown and not good-/-/2015 - balance had not gone negative and yet NSF Fee ( $37.00 ) - why? unknownit would appear that they are keeping - different sets of books '' for posted transactions - - that I have online access to view and another - that the NSF Fee goes byit is quite impossible for me to ever possibly prevent... |
TCF National Bank Bank account or service account opening, closing, or management June 17, 2015 - I 'm am submitting a complaint against TCF Bank and their ridiculous overdraft fees that they themselves are controlling. I can not understand how when I write checks at a local supermarket that has daily deposits my bank can hold onto checks until my account draws low enough to that when the check clears I will overdraw. This has happened to me countless times. Last week I was charged an overdraft fee - minutes after using my card, which I had done all day. I went to TCF and asked how this was possible and they told me I did n't have sufficient funds. Then how was I able to use my card all... |
TCF National Bank Bank account or service account opening, closing, or management May 31, 2015 - I am a victim of Identity theft and I have sent numerous letters, copies of personal identification information and police reports in regards to someone stealing my identity and opening up a checking account with TCF Bank. TCF Bank has not removed or cleared my name from the fraudulent checking accounts that was opened at TCF bank by someone who stole my identity. ... |
TCF National Bank Bank account or service account opening, closing, or management May 14, 2015 - After conducting some regular business transactions ( wires, check deposits ) TCF National Bank closed my accounts and reported me to -. TCF has not provided any detailed information as to why they reported me to - other than I was supposedly involved in Suspected Fraud Activity. I am now unable to open checking accounts with any Bank. This issue is causing severe challenges with me being able to pay my regular bills and having a basic checking or savings account. I have not been involved in any fraud whatsoever and want my name cleared of any wrongdoing. I have disputed this information... |
TCF National Bank Bank account or service account opening, closing, or management April 24, 2015 - I got a receipt today at TCF Bank which was very, very deceptive.The available balance included my overdraft protection account, BUT NO WHERE ON THE RECEIPT DOES IT STATE THAT THIS BALANCE INCLUDES THAT ACCOUNT.It is so easy to see they are trying to rip people off, as they will mistakenly believe more money is available than they actually have, and will overspend and get charged fees and a high interest rate on money they think is theirs.Anyone who has already overspent because of this egregious deception should be reimbursed immediately!!! ( the - and - will surely be most victimized )... |
TCF National Bank Bank account or service account opening, closing, or management April 7, 2015 - TCFbank lied about renewal rates on a 15 month cd also their early termination fee on a cd is extremely unfair example on a 1-5 year cd - months interest is average that would amount to $30.00 their fee is over -!!!!!!! attn - - ... |