TCF National Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

TCF National Bank Bank account or service department,

Checking account Account opening, closing, or management Minnesota

My checking account was garnished by a third party for a judgment debt. The bank charged my account $110.00, then charged me $74.00 more because it paid off - of my charges that did not go through for the very reason that the bank had frozen MY funds and then also assessed that garnishment charge ( which I never was made aware of or agreed to at any time ). Pursuant to Minnesota garnishment law I mailed the bank my signed notice of exemption form proving that all of the funds in the account came from sources ( social security and pensions ) exempt by state and federal law from garnishment, along with 60 days of bank statements. More than six business days have expired. The judgment creditor did not send or serve any objection to my notice of exemption to me or the bank. Minnesota - - - ( 2015 ) ( the garnishment law ) expressly states " All money claimed to be exempt shall be released to the debtor upon the expiration of six business days after the date postmarked on the envelope containing the executed exemption notice mailed to the financial institution, or the date of


a " supervisor '' - times. They refused to connect me to any - higher up, or to the bank 's garnishment department, or to the bank 's legal department. Even though I read the Minnesota statute to them out loud, the both said they would not release MY MONEY without a court order. They - told me there was no one else at the bank they would allow me to talk to, and that there was nothing more I could do except deliver the the bank a court order. I complained in person to my local branch office. The person there told me that the bank had already paid my exempt funds to the garnisher, and I would have to get my money from them!! The bank has completely ignored its statutory and fiduciary duties to me by ripping my exempt money from my account and giving it to a creditor, and added insult by charging me almost $200.00 for the favor of their victimization. I have proof that the bank timely received my exemption form at the address they provided.

TCF National Bank customer in Minnesota
Apr 12, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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