TCF National Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

TCF National Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Illinois

I have been denied a home modification twice once when I lost my job now again asking for a reduction in my interest rate I have been paying the mortgage at 6.39 % since -/-/- I lost my job in - it was for a - dealership that was cancelled by -. At that time I asked TCF bank for help but was refused I have been taking on loans to pay my mortgage payments since -. I tried to get refinanced but with my home being depreciated from a value of - in - by - appraisal to in the area of - now no bank will finance me without coming up with - I have been told. I do not have that kind of money. They are charging me 6.392 % for the home mortgage and 5.23 % on the home equity loan. They again refuse to lower my interest. If it had been a government loan I would not have a problem with refinancing my home. I have paid every payment on time for the last 15-16 years. I have just turned - just had - - this year have to borrow more money to pay them. May not have a job much longer yet they still denied me saying no hardship exist.

TCF National Bank customer in Illinois
Aug 09, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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