TCF National Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

TCF National Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Illinois

Tcf bank gave my daughter 's attorney my social security number without My permission. my daughter had a personal injury case where she won a settlement she 's a minor, so there was an order for the funds to go into a custodial account, so I asked her attorney if you could put it into an account at TCF where she already had an account he stated yes even when they 're open up an account another account without my authorization and no personal information then I got a call from the bank saying I need to come and sign information which I did not find I stated I needed to speak to the attorney first so I know what I 'm going to be signing, the attorney Stat he will mail me documents after two weeks of never receiving them I contacted the attorney again yesterday on - 2016 I was told the attorney was out on a - and just been here with taking over and he was able to email me the documents that were supposed to be sent to me I 've been noticing and I ca n't open there 's no signature I did not authorize it and my social security number is on it, I then contacted the attorneys office asking how they got my social security number - - stated he does n't know but he will ask - the attorney who handled my case, I then contact the TCF Bank and spoke to the branch manager - asking how my social security number was given to that attorney the first day that the attorney came in with my social security number and my daughter 's social security number then he stated it 's a court order for funds to be in a custodial account and that gives him authorization to send my social security number.

TCF National Bank customer in Illinois
Oct 14, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

Consumer disputes how TCF National Bank handled their complaint

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