Review and analysis of over 80 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 80 official complaints related to Shopping for a loan or lease. Out of the 80 consumer complaints against Ally Financial Inc., 18% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Ally Financial Inc. Consumer Loan shopping for a loan or lease March 1, 2017 - This company made inquiries to my credit report. I did not authorized the dealership to contact this company for credit approval. in many cases the dealership was told in writing not to do so. These companies were sent letters disputing the inquiries and told me to contact dealer. I disputed with credit reporting company and they told me to contact the credit company who requested my credit report. Either way this company should not have pulled my credit report and have over - inquires on all - credit reports. I want their inquires removed.... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease January 21, 2017 - Hello I got this check in the mail for auto finance and I have been trying to cash it and the banks nor any store can read it. And I have been emailing a - - about this situation the guy who wrote the check for me and I 'm just confused as to why it 's not going through... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease January 12, 2017 - ALLY - RAN MY - CREDIT 9 TIMES IN 1 YEARS 8 TIMES WITHOUT WRITTEN APPROVAL IN VIOLATION OF FCRA.... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease December 23, 2016 - I have - hard hit inquiries on my - Credit report by Ally Financial that I do n't recall requesting credit from them.... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease November 20, 2016 - We were turned down for a loan by Ally Bank for an RV. Our credit score was over 800, we own our home, and never missed a payment. I suspect age discrimination. We are retired. Another lender approved our loan.... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease October 13, 2016 - My husband and I went to - - -, in - -, South Carolina on -/-/-. At the time, we discussed the price with the representative who said that he had to discuss the cost with his finance representative and with his manager. We held on to all paperwork that had our personal information as we asked not to have our credit run, until we agreed on costs. He said he made some notes on the back about what we desired for a trade in cost and what we were paying for the vehicle and that he just needed to take a photo of that. He took the photo. Unbeknown to us, that photo also included o... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease October 3, 2016 - I did not authorize anyone employed by your company to make an inquiry and view my credit report. You have violated the Fair Credit Reporting Act Section - ( c ). It constitutes your agreement to compensate me for this predetermined sum of $10000.00 per document. Your failure to comply with my requests within five ( 5 ) business days will be my evidence used in Federal Court of your willful noncompliance [ - -. - ] and I will be seeking statutory damages, punitive damages and the cost of the action and reasonable attorney fees. Sincerely, - -... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease August 26, 2016 - On - 2015 I received a package in the mail from Ally Financial letting me know that I was identified as an eligible customer for a discrimination settlement. I returned the package as indicated.- I never got my payment. I called back in -, and they said the payment was mailed to my old address, they updated my information. However I never got the check, I called again in -, and they said that they are reiissuing the check again, but never got it, I have emailed and called them and they never follow up, they forward me to voice mails and they never return my calls. I called today ag... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease August 16, 2016 - Describe what happened so we can understand the issue ... I did not give verbal and/or written permission for ALLY FINANCIAL to pull my credit report on - -, 2016. Per Federal Credit Reporting Act this is an ILLEGAL act to make an " Hard '' inquiry which decreased my credit score on my credit report. When asked to show me proof of authorization this company could not provide it. This inquiry needs to be deleted from my credit report.... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease June 15, 2016 - -/-/-- - car loan for my spouse ( - ) age - since many yrs of hardship. Good income, job stability of 2yrs & cleaned up credit since -/-/- bankruptcy filing which was paid off early. Dealer ran so many credit apps ( ding ) & ended with Ally car [email protected] % rate. Letter from Ally 3wks after having car that loan denied. Called Ally with being assured loan is ok. Payment of -/mo & most is going to finance charges. Really??? 11.95 % interest. Scammers on minority people!... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease May 24, 2016 - - -, -, my husband and I went to - -, - IN to look at vehicles. We thought we had purchased a - Ford Edge. Ally financial was the finance company who was financing the vehicle. We took the vehicle home that same night. I put insurance on it but I was never able to register the vehicle. I received a letter of denial from Ally date - -, - stating they could not finance the vehicle. I called Ally and I called - in regards to the letter of denial. Ally said I should contact -. I returned the car on - -, -. I could not get anywhere with -. Ally proces... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease May 10, 2016 - In - 2016, Ally Financial was contacted by the Consumer regarding intentional delayed credit reporting. The Consumer discovered on -/-/2016 Ally Financial did fraudulently and knowingly falsify consumer credit reporting by using inaccurate balance data and the date of reporting to distort credit score increase in favor of Consumer ; Example : On -/-/2016 Ally Financial claims on - Credit Report, the report submission date was -/-/2016 and the consumer auto balance was $37000.00 which is false data for -/-/2016, thereby proof that 60 calendar days had elapsed as ... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease April 16, 2016 - After searching online for a used hybrid vehicle, I found one that suited my needs and went to the auto dealer to test drive the vehicle. I expected to proceed with the process of purchasing that day with a down payment. I knew my credit score beforehand, which was rated excellent by - of - credit bureaus ( -, - ). However, upon running the credit check with the finance company, they initially declined me credit, being unable to produce a score. The reason the dealership surmised was because credit finance companies only look back at the last 7 years on a buyer 's credit report. My... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease April 12, 2016 - After the car I had owned for ten years died I needed a new car. Went to - - in -, Texas, on - -, -, told the salesman I wanted a monthly note of $200.00. Found a car and then I was railroaded by the salesman at - and Ally Financial into a nearly $400.00 monthly car note. The salesman told me Ally was the only lender willing to give me a loan. On - -, I called Ally to tell them I did not want the loan. Ally 's representative told me if I did not take the loan, it would be listed on my credit record as a default on the loan. I felt trapped. How did I allow myself ... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease April 10, 2016 - On - -, 2016 Ally Financial sent me - different letters pertaining to my disputes rewarding inquiries that I observed on my - Report. I wrote Ally Financial a letter on - -, 2016 advising that I did n't recall giving Ally financial authorization to do a hard inquire on my credit report. Ally Financial has placed the burden on me to contact the original institution to verify that the inquire were authorized which is a violation of the FCRA ( 1681 ( a ) ( 4 ). Ally Financial is not acting in good faith because my individual dispute with - regarding the inquire - - -... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease February 10, 2016 - I am - - - during the month of - - - I purchased a - Nissan Versa from - and my car loan was handled by -. I have recently become aware of the fact that allyauto has been ordered to pay back customers that were profiled and charged higher interest rates because of race and ethnic background between the years of -. Being that I am a - citizen and I acquired a loan through - i am concerned that I may have been a victim of this - way of business. ... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease January 10, 2016 - After an internet search on a " - '' website I was contacted by - - in - - -. The particular salesperson who gave me a firm offer to purchase a new 2009 - - -, with the exact options I need was not available when I went to the dealership to purchase the vehicle and sign fraudulently induced loan documents with - - - -, my note eventually sold to Ally Financial Services. The salesperson had me " robo-sign '' documents in blank. He acted fraudulently as I had automobile insurance at the time on the vehicle I owned before I bought the 2009 - - -, wi... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease December 24, 2015 - I bought a used car on -/-/- and financed it with Ally. I am - and thus a -, so I should have been included in the settlement against Ally for overcharging -. I learned after the deadline had passed to submit a claim that there had been a settlement regarding the fact that Ally had overcharged - who had financed cars with Ally between -/-/- and -/-/-. Since I am a -, I should have been included in this settlement, however, Ally never contacted me or sent me any letters regarding this matter. I have called Ally several times and finally they referred me to their Se... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease shopping for a loan or lease November 25, 2015 - - - BANK MADE A HARD INQUIRE ON MY CREDIT REPORT WITHOUT MY CONSENT. I HAVE NEVER TRYED TO GET A LOAN FOR A CAR ... |
Ally Financial Inc. Consumer Loan shopping for a loan or lease shopping for a loan or lease November 6, 2015 - GMAC vehicle lease turned in date of - -GMAC company is absorbed by Ally. Credit Bureau never reflected lease termination when dealer sold vehicle to new owner as a sale vehicle. Credit Bureaus shown I owe $9200.00 as of -/-/-. Negative derogatory remarks for outstanding amount owed. Ally would never correct information to reflect positive account. Vehicle was purchased as a sale by new owner -/-/- for - paid over $900.00 in sales tax in - - County where vehicle was returned. Same owner who purchased the vehicle -/-/- currently still owns the vehicle. ... |
Ally Financial Inc. Consumer loan shopping for a loan or lease October 27, 2015 - My credit score is -. Ally turned me down on a $7500.00 loan on a $47000.00 car. Dealer discount price was subject to a loan with Ally. ... |
Ally Financial Inc. Consumer loan shopping for a loan or lease October 22, 2015 - There is a hard inquiry on my credit report th at I did make ... |
Ally Financial Inc. Consumer loan shopping for a loan or lease October 22, 2015 - Hello, I believe I was discriminated against when I got my truck loan from ally financial bank from - - in - T-. The reason for this I offered a loan at 15 % interest rate from ally but ideas offered much lower rate from different creditors at same time for similar trucks. I accepted the deal but paid more in interest which is illegal. ... |
Ally Financial Inc. Consumer loan shopping for a loan or lease October 22, 2015 - - and - - - - VA -Re : Unauthorized Credit InquiryDear Creditor, I recently received a copy of my - and - and - credit report. The credit report showed a credit inquiry by your company that I do not recall authorizing. I understand that you should n't be allowed to put an inquiry on my file unless I have authorized it. Please have this inquiry removed from both credit files because it is making it very difficult for me to acquire credit. Send us written authorization that gave you access to our credit files. SS # - - - # - - - ... |
Ally Financial Inc. Consumer loan shopping for a loan or lease July 13, 2015 - I applied for - and was discouraged by staff that I could not be able to get a chance for a car. ... |
Ally Financial Inc. Consumer loan shopping for a loan or lease July 12, 2015 - Extreme high interest and if I did n't accept the vehicle they were willing to finance they were not allowing me to finance any other vehicle at an affordable price. Now I am stuck with a brand new vehicle I honestly can not afford but desperately needed through a 6 year high interest contract. ... |
Ally Financial Inc. Consumer loan shopping for a loan or lease June 30, 2015 - The story began when the guy a the - dealership in - sold me an extended warranty agreement without discussing any details for a much higher amount than prevalent in the market. This I found out the day after I was practically tricked into buying the warrant. I mean tricked because they did not even inform me that for the first 90 days and - miles of the car are already covered. Now they are giving me credit but without adjusting the sales tax of $160.00 and although Ally ( Financial Group of - - has sent me the revised repayment document, when the bank that I work with ( -... |