Ally Financial Inc. Consumer Loan department,
Vehicle loan Shopping for a loan or lease Wisconsin
After the car I had owned for ten years died I needed a new car. Went to - - in -, Texas, on - -, -, told the salesman I wanted a monthly note of $200.00. Found a car and then I was railroaded by the salesman at - and Ally Financial into a nearly $400.00 monthly car note. The salesman told me Ally was the only lender willing to give me a loan. On - -, I called Ally to tell them I did not want the loan. Ally 's representative told me if I did not take the loan, it would be listed on my credit record as a default on the loan. I felt trapped. How did I allow myself to get into this situation? I called the salesman at - and told him I did not want the car and he told me I had to keep it for a month. Exactly one month later, I called - back and the salesman no longer worked for them. I felt stuck. I had a job and so I just made the payments. I am unemployed now and can not make my car payments. I called Ally to
African-American I know that Ally and - - used my race as a way to enslave me with lies and deceit. In - of - I talked with - regarding the lawsuit against Ally. And yes, I was listed as a victim of Ally, and the Settlement Agency was going to send me information. In - of -, I called the Settlement Agency and they said my information came back to them with a wrong address. Apparently, Ally forwarded the Settlement Agency an OLD address. I have been calling the Settlement Agency ever since until finally a supervisor got back to me and said the deadline had passed. I have never missed a payment with Ally. I have always personally called them when I moved. I have received monthly cay payment notices in the mail since I got the car. Funny how when it came to me being a part of this settlement, suddenly Ally provides an old address and not the address they have been sending my monthly car payment request to. I feel stupid for not doing certain things back on the day I bought the car. I should have walked away. I had no idea what I was up against. With that being said, Ally and - - railroaded me into this huge car note. - did not do due diligence in ensuring I was included in the settlement and Ally refuses to re-negotiate a lower monthly car payment, and these are the reasons I am writing to you today : to ask for help. I have no where else to turn and I trust that this bureau investigate my situation further.
Ally Financial Inc. customer in Wisconsin
Apr 12, 2016
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
[email protected] | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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