Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle loan Shopping for a loan or lease Indiana

- -, -, my husband and I went to - -, - IN to look at vehicles. We thought we had purchased a - Ford Edge. Ally financial was the finance company who was financing the vehicle. We took the vehicle home that same night. I put insurance on it but I was never able to register the vehicle. I received a letter of denial from Ally date - -, - stating they could not finance the vehicle. I called Ally and I called - in regards to the letter of denial. Ally said I should contact -. I returned the car on - -, -. I could not get anywhere with -. Ally processed the loan anyway even though I had returned the car. The car was sold at auction some time around -/-/-. Then they claimed that I still owed them $8800.00. This is a charge off. I do not owe them anything. There was never any agreement to the modified terms of the contract. I never signed any additional papers. There was no meeting of the minds. And once you make changes to the original contract that voids the deal. Which is what happened. I have supporting documents to prove my case.

Ally Financial Inc. customer in Indiana
May 24, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more