Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle loan Shopping for a loan or lease Virginia

I bought a used car on -/-/- and financed it with Ally. I am - and thus a -, so I should have been included in the settlement against Ally for overcharging -. I learned after the deadline had passed to submit a claim that there had been a settlement regarding the fact that Ally had overcharged - who had financed cars with Ally between -/-/- and -/-/-. Since I am a -, I should have been included in this settlement, however, Ally never contacted me or sent me any letters regarding this matter. I have called Ally several times and finally they referred me to their Settlement Administrator who was unable to help me, stating that the deadline had passed, that is why I am filing this claim with you.

Ally Financial Inc. customer in Virginia
Dec 24, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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