Review and analysis of over 7 complaints against Vermont Student Assistance Corporation
Vermont Student Assistance Corporation consumers have reported over 7 official complaints related to Dealing with my lender or servicer. Out of the 7 consumer complaints against Vermont Student Assistance Corporation, 29% were disputed by the consumer (i.e. the consumer was not happy with how Vermont Student Assistance Corporation responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Vermont Student Assistance Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Vermont Student Assistance Corporation Student loan dealing with my lender or servicer having problems with customer service December 27, 2016 - This is my 3rd complaint I 'm filing against the Vermont Student Assistance Corporation ( VSAC ). This is not a duplicate complaint, as VSAC asserted when I filed my 2nd complaint in - -. To note - I have escalated this matter to my State of Vermont Legislators and they were somewhat helpful. My emails reporting this matter to some members of the VSAC Board of Directors went mostly ignored. - -, the General Counsel for VSAC, has stated that VSAC will not allow me to utilize the remaining months of reduced payment forbearance that remain on my private student loan accounts. When I... |
Vermont Student Assistance Corporation Student loan dealing with my lender or servicer trouble with how payments are handled October 4, 2016 - My student loan was in default status. In - of 2016, I started the process of bringing the loan out of default, by submitting payments and filling out the default application by Vermont Student Loan Assistance. I began officially in the program in -. Every month the invoice came in and I paid it. In - I began getting phone calls and received one letter indicating that I had missed a payment. When I was able to get out of work early enough to return their phone call, I discovered they applied the payment I sent in for - in - because it was TOO early. Thereby making it look like I... |
Vermont Student Assistance Corporation Student loan dealing with my lender or servicer trouble with how payments are handled December 22, 2015 - Private " - '' loans offered by VSAC requiring filling out a paper deferment eligibility form every 3 months which requires a phone call to VSAC to request and several weeks to wait for arrival. However, as I 've repeatedly notified VSAC, I am full-time student as the student national clearinghouse reports until - 2016 with $0.00 in annual income. Regardless, VSAC requires this form be completed every 3 months for this loan only, while other loans do not require this. This puts an undue burden on the borrower, and requires that I continually call into VSAC every 3 months to go through ... |
Vermont Student Assistance Corporation Student loan dealing with my lender or servicer April 28, 2015 - I have serveral loans through the Vermont Student Assistance - or VSAC. I am currently ahead on payments ; however, after several attempts to have the overpayment and/or ahead payments applied to the principal balance. Accorday to VSAC it is against their policy to put the overpayment to the highest principal balance, rather they mandate that the overpayment be put towards the lowest interest loans. If this was my home mortgage i would be able to make an over payment towards interest, escrow or prinicpal. Since when does a non profit have the ability to tell me how to use my money when I am... |