Vermont Student Assistance Corporation Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Vermont Student Assistance Corporation Student loan department,

Non-federal student loan Dealing with my lender or servicer Vermont

I have serveral loans through the Vermont Student Assistance - or VSAC. I am currently ahead on payments ; however, after several attempts to have the overpayment and/or ahead payments applied to the principal balance. Accorday to VSAC it is against their policy to put the overpayment to the highest principal balance, rather they mandate that the overpayment be put towards the lowest interest loans. If this was my home mortgage i would be able to make an over payment towards interest, escrow or prinicpal. Since when does a non profit have the ability to tell me how to use my money when I am over a year ahead on my loans. It seams that it lines their pockets more because instead of paying off the highest interest loans, they tend to funnel my payments to the lower interest ones.

Vermont Student Assistance Corporation customer in Vermont
Apr 28, 2015

* Source: CFPB Complaint Database

Vermont Student Assistance Corporation response to complaint:
Closed with explanation

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