Vermont Student Assistance Corporation Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

Vermont Student Assistance Corporation Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled New Hampshire

Private " - '' loans offered by VSAC requiring filling out a paper deferment eligibility form every 3 months which requires a phone call to VSAC to request and several weeks to wait for arrival. However, as I 've repeatedly notified VSAC, I am full-time student as the student national clearinghouse reports until - 2016 with $0.00 in annual income. Regardless, VSAC requires this form be completed every 3 months for this loan only, while other loans do not require this. This puts an undue burden on the borrower, and requires that I continually call into VSAC every 3 months to go through the same process repeatedly, increasing the likelihood of missed and/or late payments on my part.

Vermont Student Assistance Corporation customer in New Hampshire
Dec 22, 2015

* Source: CFPB Complaint Database

Vermont Student Assistance Corporation response to complaint:
Closed with explanation

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