Review and analysis of over 27 complaints against American Financial Resources, Inc.
American Financial Resources, Inc. consumers have reported over 27 official complaints related to Loan servicing, payments, escrow account. Out of the 27 consumer complaints against American Financial Resources, Inc., 22% were disputed by the consumer (i.e. the consumer was not happy with how American Financial Resources, Inc. responded to their complaint) and 81% were processed in a timely manner. 0% of consumer complaints against American Financial Resources, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account December 1, 2016 - This company - American Financial Resources- is a repeat violater of the " Periodic Statement Rule '' of the " Dodd-Frank Wall Street Reform and Consumer Protection Act ''. " The Consumer Financial Protection Bureau ( CFPB ) implements these rules. Under the periodic statement rule, your mortgage creditor or servicer must provide you with a mortgage statement each billing cycle ( usually monthly ) that meets certain timing and content requirements. In most cases, the statement must be sent within four days after the end of the courtesy period of the previous billing cycle. A " courtesy period ... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account March 30, 2016 - I have American Financial Resources Inc ( AFR ). as the mortgage company, with - as the servicing company. The company charged a late fee based on when the check cleared my bank. The payment is due by the - of the month and was received by the bank on the -. It cleared the bank on -/-/2015. I called and spoke to the AFR and they credited me the late fee. My regular payment is $1700.00. I made the payment due as indicated on the -/-/- statement of $1800.00 ( $1700.00 + - for late payment ). In -/-/- the amount due was $1600.00 per the statement which reflected th... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account December 16, 2015 - In - I had trouble using the automated system, which resulted in me having to pay a fee by the time I got it to work. I assumed this was my fault. In -, I attempted to pay by phone sometime between - -. I was then contacted by letter, saying that there were non sufficient funds for the payment. I checked my account to make sure there was n't a math error and to confirm that there were funds available. Once I confirmed this, I attempted to pay my payment again on -/-/15. I was contacted around the -/-/- by phone, by the company and they stated that they had not received p... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account December 10, 2015 - I have an escrow account with my mortgage. The mortgage servicer, American Financial Resources , Inc has failed to pay my property taxes from the escrow account. I sent them a note including a copy of the property tax bill more than a month ago. The never responded. I followed up with the same information again a week ago. They never responded. I called today and they claim that they are escalating the problem and that the taxes are going to be paid, but are now delinquent. ... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account July 6, 2015 - We had our mortgage thru American Financial Resources and was paying $1900.00 on -/-/- our new statement went to $1600.00. In -/-/- our mortgage was sold to - - - and payment remained the same $1600.00 until -/-/- we received a letter from - - - stating as of -/-/- or payment was going to increase to $2200.00, unless we paid a shortage of $4000.00 plus add PMI back on which would still have our payment go back up to $1900.00. We had no clue what was going on so we called - - & they said there was a shortage on our escrow which they paid w... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account May 19, 2015 - In - - I refinanced my manufactured home with acreage through American Financial Resources , Inc . This mortgage agreement stated that my payment would be $1100.00. In - - the papers were assigned to - -, - which also states that my payment will be $1100.00 will be due beginning -/-/-. I then receive another - dated -/-/- stating that I have a new payment beginning $1000.00. My last - dated -/-/- was actually a closeout statement as American Financial had reassigned my papers to -, -. I was informed in a letters from - and Am... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account May 14, 2015 - My mortgage loan was modified in - by - - at that time an escrow analysis was completed and my payment increased $17.00. My loan was transferred to American Financial Resources in - -. I recently recieved a statement from this company advising that I have an escrow shortage of $2000.00! I called and spoke with a customer service rep who was rude, and basically told me yes the previous servicer did not complete an escrow analysis which is a direct result of the large shortage but we cant do anything about that now as the new servicer and the funds were already advanced to pay... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account March 20, 2015 - I was served with eviction paper from a man claiming he bought MY home from American Financial. I have tried several times to contact American financial several times with no response. American Financial claims to have loaned money to my deceased husband. But all papers filed were dated after his passing. They refused to work with me because I was not on the note. The house is in my name solely. I never heard of any loan before his passing. Now this company sold mine and my children home. I am a young widow, with no money to even get an attorney. ... |