American Financial Resources, Inc. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

American Financial Resources, Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Washington

In - - I refinanced my manufactured home with acreage through American Financial Resources , Inc . This mortgage agreement stated that my payment would be $1100.00. In - - the papers were assigned to - -, - which also states that my payment will be $1100.00 will be due beginning -/-/-. I then receive another - dated -/-/- stating that I have a new payment beginning $1000.00. My last - dated -/-/- was actually a closeout statement as American Financial had reassigned my papers to -, -. I was informed in a letters from - and American Financial Resources that this reassignment was to be completed - -, -. My payments were to stay the same. All along I have paid an amount of $1200.00 trying to decrease the balances ( P & I and/or Escrow ). If I had an emergency ( which happened in - - ) I would have a little extra in the budget to pay for the emergency. I then received an - from AFR dated -/-/- stating that I have a shortage of $1200.00 and they want the money by -/-/- or my payment beginning -/-/- will increase to $1200.00. This most recent statement shows negative balances beginning - -. It would have been much easier for me if I would have known about it sooner.

American Financial Resources, Inc. customer in Washington
May 19, 2015

* Source: CFPB Complaint Database

American Financial Resources, Inc. response to complaint:
Closed with explanation

Consumer disputes how American Financial Resources, Inc. handled their complaint

Created with Highcharts 4.2.3American Financial Resources, Inc.Complaint HistoryComplaints8/20132/20148/20149/201410/201411/201412/20142/20153/20154/20155/20156/20157/201512/20153/201612/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3American Financial Resources, Inc.Loan servicing, payments, escrow account3.7%96.3%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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