American Financial Resources, Inc. Mortgage Complaint

American Financial Resources, Inc. Mortgage department,

VA mortgage Loan servicing, payments, escrow account Virginia

This company - American Financial Resources- is a repeat violater of the " Periodic Statement Rule '' of the " Dodd-Frank Wall Street Reform and Consumer Protection Act ''. " The Consumer Financial Protection Bureau ( CFPB ) implements these rules. Under the periodic statement rule, your mortgage creditor or servicer must provide you with a mortgage statement each billing cycle ( usually monthly ) that meets certain timing and content requirements. In most cases, the statement must be sent within four days after the end of the courtesy period of the previous billing cycle. A " courtesy period '' is the time period between the date the payment is due and the date the late charge kicks in. '' In my case the grace period is the - of each month, after which late payments kick in. So, that makes the latest that AFR is supposed to have my eStatement available online as no later than the - of each month. They have, on four occasions since - -, 2016 failed to provide me with my eStatement by the time period required by law. I have had to email them about this each time and they are always late in getting the eStatement to me. The last eStatement that is available to me is for - -, 2016. At this time they still do not have my - eStatement available for me to download - and today is - -, 2016.