Review and analysis of over 54 complaints against PayPal
PayPal consumers have reported over 54 official complaints related to Money was not available when promised. Out of the 54 consumer complaints against PayPal, 19% were disputed by the consumer (i.e. the consumer was not happy with how PayPal responded to their complaint) and 98% were processed in a timely manner. 13% of consumer complaints against PayPal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 28% resulted in non-monetary compensation.
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PayPal Money transfers money was not available when promised December 9, 2015 - I bought a ticket to an event at the - - festival that happened in - NY in - -, 2015. Here is the event description - I found out I was not going to be able to attend the event and I identified a woman ( friend of my father ) in NY who was interested in purchasing my ticket. We agreed on a price of $45.00, and that she would pay me via paypal. I sent her the ticket ( address in NY ) once I saw that she had submitted the money transfer. However in the subject line of the payment, she said, payment for ticket to -, - ( name of the event ) and now paypal is holding the m... |
PayPal Money transfers money was not available when promised December 9, 2015 - My PayPal balance of $5400.00 has been withheld by PayPal. I already submitted - complaint about this issue, and yesterday, PayPal filed a reply, promising : " On - -, 2015, PayPal made your full Account balance of $5400.00 available for withdrawal. '' However this is not true. I have tried many times today to withdraw my balance as promised and the account is still blocked. I can not initiate any withdrawal. ... |
PayPal Money transfers money was not available when promised money was not available when promised November 22, 2015 - Paypal is arbitrarily applying hold policies despite my being an account holder in good standing. In the latest incident, paypal arbitrarily applied a hold against my account for funds from an auction completion. No where was the made explicitly clear that this transaction would flag some arbitrary rating system, applied by EBAY and Paypal which are now separate companies. Furthermore I never allowed, approve or otherwise granted Paypal permission to share my account information with anyone else, including Ebay which is now a new and different company. This issue goes along with paypal chargin... |
PayPal Money transfers money was not available when promised money was not available when promised November 16, 2015 - Paypal went ahead and put limitations on my account for legitimate transactions of goods that I have conducted with eBay and other companies all legitimate. They requested a bunch of documents to verify who I was and I complied within two hours. They then sent me a letter asking for invoices or receipts for merchandise sold on eBay and I did. I called because I did need my funds and they said the information was sufficient but now I had another account and I explained I did n't and there was fraudulent activity going on, even faxing them documentation. They just seem intent on keeping the mone... |
PayPal Money transfers money was not available when promised November 9, 2015 - We placed merchandise on eBay listed a Go Pro Camera Hero 3 silver including accessories of a battery pack, charger with USB cord, chest mount, head mount, touch screen, - cases with interchangeable doors for the camera listed for the 'buy it now price ' of $350.00, valued according to fair market at approximately $560.00. Received an offer from - to purchase the camera with equipment for $350.00 plus additional shipping and handling fee of $50.00 which made the total $400.00 noting that it was 'a birthday gift ' received from PayPal via email, with a realistic transaction ID n... |
PayPal Money transfers money was not available when promised money was not available when promised November 6, 2015 - I having been trading on eBay and using PayPal as my payment method. My complaint is against PayPal. In the past month, I 've had a number of transaction cancellations and returns for refund. PayPal has deemed this high risk behavior and frozen my account which has a balance of $19000.00. I am not permitted to move that money, my own cash, anywhere. I ca n't send or receive money and most significantly can not move the cash to my linked checking to pay other bills or buy groceries. They will not tell me what if anything I can do to fix this. I have had an account with them for 14 years with ... |
PayPal Money transfers money was not available when promised October 13, 2015 - On -, I transferred $290.00 to my aunt in -, NV to reimburse for home improvement expenses for my mother 's home which she is in the process of selling. My aunt added her bank information and submitted a transfer request, which should have been completed by -. The funds never showed up in her account so she called me. I immediately submitted a customer service request and waited several days. When I did n't receive a response, I used another service for the transaction ( which completed without a hitch, by the way ) and requested a refund. After multiple customer service requests, I... |
PayPal Money transfers money was not available when promised September 28, 2015 - I requested PayPal to send me a check of $500.00. Estimated arrival was 2 weeks and it has been 2 months already with no check arriving, yet they still withdrew the funds from my account. I called and asked them to cancel the check and refund the money to my PayPal account so that I can transfer it. Their solution? I need to wait one week for the to trace the check and cancel it. After waiting a week they will then notify me of a timeframe in which they can reimburse me my money. This business practice is almost criminal. I never withdrew my money, I never cashed a check, yet the money is go... |
PayPal Money transfers money was not available when promised August 22, 2015 - In - 2015, I established a PayPal business account for use related to my -. Within one month of using my account, I received a notification from PayPal indicating a limitation was placed on my account and I could not access funds for 180 days. During the one month of my PayPal use ( - 2015 ), my transactions related to the following : - personal deposits to my PayPal account for retail purchases on eBay, - eBay purchases, and - receipt of payment for an - rental. At no time were funds in my account withdrawn to a bank account or transferred to any other individuals. Follow... |
PayPal Money transfers money was not available when promised July 5, 2015 - In - 2015, I received - separate deposits of $100.00 each on the same day to my paypal account. I immediately requested the total amount of $200.00 to be transferred from my paypal account to my checking account. It is months later and I still do not have the $200.00. I reached out to paypal numerous times by phone and email to try to resolve this issue and still have no resolution. I just want my money. I have even had successful transactions since so there is n't an issue with my accounts nor my account numbers. They are in violation of the California state 's Money Transmission ... |
PayPal Money transfers money was not available when promised May 27, 2015 - On - -, 2015 I received $11.00 for - for making several online purchases. On - -, I requested that PayPal transfer $11.00 in my PayPal acct to my - - Checking acct. PayPal states that the money will be sent in -5 business days. As of the date of this complaint, no money has been transferred into my - - Checking acct. Paypal email address is -- ... |
PayPal Money transfers money was not available when promised May 23, 2015 - On - -, 2014 Paypal limited '' - of my accounts with them, which is a friendly way of saying they locked the money in them and wo n't give me access to it. Although they refused to explain why they did this, they did tell me that my money would be available 180 days after they limited '' my accounts. Now that 180 days has passed they 're still not letting me withdraw my money. I have $1000.00 locked away in - account and $990.00 locked away in the other account. Can you send them a friendly reminder to follow their own terms and conditions and release my funds to me? ... |
PayPal Money transfers money was not available when promised April 21, 2015 - PayPal had limited my account last year and I had filed a complaint with CPFB, to which PayPal had responded. In such CPFB case Case number : -, - - ( PayPal Operations Counsel ) had mentioned that my funds would become available on - -, 2015 ( 90 days from last payment ). However, as of today - -, I 'm not able to withdraw the funds. I contacted PayPal personnel and customer service several times and requested them to resolve this, and even provided them a copy of this letter. However, they refused to help me in violation of - - ' promise and commitment. They told m... |