PayPal Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised money was not available when promised

PayPal Money transfers department,

Domestic (US) money transfer Money was not available when promised Money was not available when promised Florida

Paypal went ahead and put limitations on my account for legitimate transactions of goods that I have conducted with eBay and other companies all legitimate. They requested a bunch of documents to verify who I was and I complied within two hours. They then sent me a letter asking for invoices or receipts for merchandise sold on eBay and I did. I called because I did need my funds and they said the information was sufficient but now I had another account and I explained I did n't and there was fraudulent activity going on, even faxing them documentation. They just seem intent on keeping the money and continue asking for more and more information for merchandise that has already been paid for and I need my funds for.

PayPal customer in Florida
Nov 16, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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