PayPal Money transfers department,
Domestic (US) money transfer Money was not available when promised Massachusetts
I bought a ticket to an event at the - - festival that happened in - NY in - -, 2015. Here is the event description - I found out I was not going to be able to attend the event and I identified a woman ( friend of my father ) in NY who was interested in purchasing my ticket. We agreed on a price of $45.00, and that she would pay me via paypal. I sent her the ticket ( address in NY ) once I saw that she had submitted the money transfer. However in the subject line of the payment, she said, payment for ticket to -, - ( name of the event ) and now paypal is holding the money pending an - investigation?? She has provided the website for the event and explanation that the transaction has no involvement with anyone in - or any good coming from -. This would seem to be a mistake that could easily be cleared up, but the payment was submitted on - -, 2015 and paypal still has n't released the payment to me. They will not give me a timeline for when the investigation will be complete or if they can simply not process the transaction and return the money to the sender. I do n't believe they should be able to hold my money indefinitely. This guilty by 'word association ' is bordering on ridiculous.
PayPal customer in Massachusetts
Dec 09, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
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