PayPal Money transfers department,
Domestic (US) money transfer Money was not available when promised California
PayPal had limited my account last year and I had filed a complaint with CPFB, to which PayPal had responded. In such CPFB case Case number : -, - - ( PayPal Operations Counsel ) had mentioned that my funds would become available on - -, 2015 ( 90 days from last payment ). However, as of today - -, I 'm not able to withdraw the funds. I contacted PayPal personnel and customer service several times and requested them to resolve this, and even provided them a copy of this letter. However, they refused to help me in violation of - - ' promise and commitment. They told me that his promise and word does not hold any value, and PayPal 's generic policy is superior to his promise/written commitment. They informed me that - - did not notate my PayPal account ( - ) so that the funds could be released on such date, and I do n't know why. I ask - - to correct this and make my funds available to me as promised. A copy of his previous letter is attached herewith.
PayPal customer in California
Apr 21, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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