PayPal Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

PayPal Money transfers department,

Domestic (US) money transfer Money was not available when promised California

PayPal had limited my account last year and I had filed a complaint with CPFB, to which PayPal had responded. In such CPFB case Case number : -, - - ( PayPal Operations Counsel ) had mentioned that my funds would become available on - -, 2015 ( 90 days from last payment ). However, as of today - -, I 'm not able to withdraw the funds. I contacted PayPal personnel and customer service several times and requested them to resolve this, and even provided them a copy of this letter. However, they refused to help me in violation of - - ' promise and commitment. They told me that his promise and word does not hold any value, and PayPal 's generic policy is superior to his promise/written commitment. They informed me that - - did not notate my PayPal account ( - ) so that the funds could be released on such date, and I do n't know why. I ask - - to correct this and make my funds available to me as promised. A copy of his previous letter is attached herewith.

PayPal customer in California
Apr 21, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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(408) 967-1000
2211 N 1st St
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