Conventional fixed mortgage Application, originator, mortgage broker
Select Portfolio Servicing, Inc Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker New York
Select Portfolio Serving, SPS, is not acting in Good Faith '' in the underwriting and preparation of a loan modification which was in fact already granted in - of - by the former bank note holder, -. I have fully complied with all their requests for financial information for the past 6 months. They are requesting the same financial information over and over again. I have sent them proof '' of income several times only to be informed it is not enough. I have already given them the following Documents:-/-/- TaxesBank StatementsInsurance statementsrental income for the house in questionrental income fore the - - - income for investment property located at - - - - - Fl5 months
via email confirmations to me dated:-/-/-, - confirmations of receipt -/-/-, - confirms of receipt -/-/-, -, - confirms of receipt -/-/-, -/-/-, -, - confirms of receipt -/-/-. In total, there are - separate emails from me that they confirm were in fact received by them. Despite my total cooperation and a deluge of information from me which can be easily verified, SPS continues to deliberately delay and or sabotage the recognition of a Mortgage already put in place by - or grant a new mortgage taking into consideration the failures of - and now - Bank to accept my mortgage payment of $1700.00 for several years. In fact, - had accepted my payments for 9 months. I have attempted to correct this situation through personal phone calls, letters and lawyers. To date, no one is listening. Once again, the loan had been modified in - and I was current on the payments when the note was transferred to the new servicer. The new servicer required me to re-apply for a loan modification which put me at risk of foreclosure because the new servicer did not accept payments after the loan was transferred. Florida is a - - and Foreclosure matters are referred to - -. The bank and I are required to participate in a Loss Mitigation Workout Solution. This matter has been placed on the court 's calendar and I submitted opposition papers to a Summary Judgement Motion on the basis that the Note to the Subject Property was not attached to the Bank 's Motion papers. There is a sale date scheduled for - -, - and the bank has all the documents to approve a Loan Modification, but is not in COMPLIANCE with FEDERAL GUIDELINES. - - - -
Select Portfolio Servicing, Inc customer in New York
Apr 13, 2015
* Source: CFPB Complaint Database
Select Portfolio Servicing, Inc response to complaint:
Closed with explanation
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