Review and analysis of over 421 complaints against Quicken Loans
Quicken Loans consumers have reported over 421 official complaints related to Application, originator, mortgage broker. Out of the 421 consumer complaints against Quicken Loans, 26% were disputed by the consumer (i.e. the consumer was not happy with how Quicken Loans responded to their complaint) and 96% were processed in a timely manner. 3% of consumer complaints against Quicken Loans resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Quicken Loans Mortgage application, originator, mortgage broker June 1, 2016 - Quicken Loans arbitrarily and with absolutely no notice on - -, 2016. At that time Quicken 's representative, - - -, informed me via voicemail that my preapproved loan was being withdrawn with notice. - - stated that new TRID guidelines were forcing Quicken to withdraw all preapprovals and force borrowers to go through another round of the very painful process on re-applying. Why did they not do that back in -? Given the insane profitability of their industry the most reasonable explanation is that they want to generate another round of fees. Quicken has damaged my ... |
Quicken Loans Mortgage application, originator, mortgage broker May 25, 2016 - This complaint is against Quicken Loans. My wife and I applied for a mortgage through Quicken. We received pre-approval through the company and as a result paid $500.00 to Quicken for the loan to proceed to closing. After a period of weeks, Quicken Loans decided not to close the loan because it said it could not count a portion of our income. Our concern is that of two of Quicken Loan 's pre-approval staff gave the loan pre-approval after their review but when the loan went to final underwriting another team decided to disqualify a portion of our income with no explanation. We are concerned ... |
Quicken Loans Mortgage application, originator, mortgage broker May 25, 2016 - In - of -, my wife and I were shopping for mortgages. We spoke with Quicken and a variety of other companies and decided to go with - Bank, a company that has been great. We never gave Quicken the authorization to pull our credit, either verbally or otherwise. Still, a pull appears on our credit report. I wrote to the - credit bureaus to have it removed. All three refused. I called Quicken earlier in -, and they now say that they can not find the pull. As such, they are unable to remove it. They told me to contact the credit bureaus, as well as -. The numbers they gave me, ho... |
Quicken Loans Mortgage application, originator, mortgage broker May 25, 2016 - I called a number of banks simply to learn the mortgage rates offered by the institutions. A number of them ( e.g. -, - - -, - ) opened up loan applications in my name and ran full credit checks without asking whether they could. I now have multiple sets of loan documents and account numbers for applications I never requested. I only wanted mortgage rates to figure out where I was going to secure my mortgage.... |
Quicken Loans Mortgage application, originator, mortgage broker May 17, 2016 - I applied for a loan with Quicken loans about a month ago. I let them know at that time that I had given up a property recently because I could n't afford to keep it any more. So they knew it went through foreclosure which would negate the type of loan that I wanted. So I was told that I had to pay - for an appraisal before the deal went any further. A few days after that I was turned down because of the foreclosure which they knew about before I went ahead with the appraisal and now they are refusing to return my money or to send me a copy of the appraisal.... |
Quicken Loans Mortgage application, originator, mortgage broker May 16, 2016 - In - - I applied for a mortgage refinance 5 year ARM from Quicken-. The process of getting their loan meant that I had to deal with numerous inconvenient calls at all hours of the day from - plus company team members, causing hassles, confusion and doubt. Most times I received a recording when returning a call, even when calling back within 5 minutes. After an arduous 3 1/2 month process, it was ending. I signed the loan documents and they were notarized on - -, - a.m. I found the company 's Right To Cancel ( rescission ) forms gave me the option to rescind within the thre... |
Quicken Loans Mortgage application, originator, mortgage broker May 12, 2016 - Around -/-/- I received an unsolicited call from - -, ( of Quicken Loans ) wanting to discuss refinancing my loan. He asked for permission to run my credit report I DID NOT GIVE HIM PERMISSION. I later found out that he ran it anyway. I filed a complaint with the company and wound up speaking to - -. He admitted that I did not give him permission, his defense was I did not tell to not do it. IT IS ALSO IMPORTANT TO KNOW THAT QUICKEN LOANS REFUSES TO GIVE ME A COPY OF THIS RECORDED CONVERSATION. I think it is obvious that the only reason they would n't provide a copy is tha... |
Quicken Loans Mortgage application, originator, mortgage broker May 4, 2016 - My Loan : - at Quicken Loans I originally got started processing my Quicken Loan application with - - ( Mortgage Banker ) and uploaded my Verification of Assets on -/-/2016. However, somehow I lost communication with -, and later on, got in touch with - - ( Mortgage Banker ) on -/-/2016. Next, - - passed me - - ( Client Care Specialist ) on -/-/2016 in entering the Underwriting stage of the loan process. Keep in mind Quicken Loan 's Verification of Assets says this : To close your loan, we need to verify that you have $9500.00 in assets for... |
Quicken Loans Mortgage application, originator, mortgage broker April 30, 2016 - This may or may not be the right place for this complaint, but let 's give it a go. I placed my home up for sale. A buyer financing through Quicken Loans was interested, we agreed at a price and the process was on. Inspection went fine, - appraisals were required due to selling price. The first appraisal came in at selling price. The second appraisal was " cancelled '' after it was made ( we believe that it matched the previous assessment ) and a - appraisal was requested by Quicken Loans, less than 2 weeks to closing date. The - appraisal came less then the selling price, and that '... |
Quicken Loans Mortgage application, originator, mortgage broker April 27, 2016 - On or about - -, 2016, I applied for a VA Mortgage with Quicken Loans ( QL ) because QL was listed as the nation 's second largest VA Mortgage lender at the VA website. QL demands that I prove that I possess $12000.00 on hand to cover for the closing costs, however, QL refuses to break down what closing costs amount to that number. I did convey to QL that I had $12000.00 in cash assets available before QL demanded $12000.00 for the closing costs and then increased the amount to -. ... |
Quicken Loans Mortgage application, originator, mortgage broker April 25, 2016 - On -/-/2016, I began corresponding with Quicken Loans to inquire about a home loan. We had an issue with our previous Quicken loan, but were trying to overlook it because they were easy to work throughout our initial refinance on another home. I spoke with -, who informed me that based on our situation since we were relocating across the country we would want to speak to a relocation mortgage expert. He forwarded my information to - -. - called me on -/-/- to discuss our situation and I explained to him the details of our move, etc. He sent myself and my partner a mini-a... |
Quicken Loans Mortgage application, originator, mortgage broker April 20, 2016 - I am building a new home through a home builder -. They offer financing but I wanted to shop around. I contact Quicken Loans to see what they can offer and the person I spoke with was very nice. After the app I was sent a intent to proceed that I had to sign and give my credit card info. I did not want to give my credit card number but was told that if I do n't I can not proceed. I was assured by the loan rep that it will not be charged unless I cancel and Quicken Loans has already done/ordered the appraisal. Well -3 week later Quicken Loans changed the loan structure without discussing ... |
Quicken Loans Mortgage application, originator, mortgage broker April 19, 2016 - Quicken loans is reporting that I have Tax Liens even though I have paid them off and are informing me that I do n't qualify for a VA Home Loan because of it. Can you help me with that? ... |
Quicken Loans Mortgage application, originator, mortgage broker April 13, 2016 - on - 2015 I applied for mortgage refinance from Quicken loans. My understanding Quicken loans will inquire about my credit once, instead QL inquired 3 times in less than one month. ... |
Quicken Loans Mortgage application, originator, mortgage broker April 12, 2016 - I called Quicken Loans for the limited purpose of obtaining information regarding alternative loan programs and their respective rates. Although the purpose of my call was clearly stated, the Quicken Loans representative asked a number of invasive questions, some of which I answered. Finally, when it became apparent that the Quicken Loans representative would not furnish the desired information unless I provided more confidential information, I terminated the call. The attached e-mail exchange then ensued between Quicken Loans and me. I respectfully request CFPB to issue an opinion as to the m... |
Quicken Loans Mortgage application, originator, mortgage broker April 11, 2016 - Mortgage representative, - -, with Quicken Loans specifically told me that my refinance loan would be locked in at 3.5 % with no points or closing costs. When I got the paperwork it showed 3.75 %. I have the emails and message board showing his promises. ... |
Quicken Loans Mortgage application, originator, mortgage broker April 1, 2016 - I am moving to - in two weeks, so I need to fix up my townhouse to either sell or rent it out by -/-/-. I have - mortgages, - and -. So, I decided to combine the - and refinance. So, I went to Quicken loans online to get pre-approved and then contacted a finacial person. He looked up my score and said he ca n't give me the loan because I dont have a score of - according to the FICO - they are using. They were seeing -, - and -. But my FICO - and - Score for mortgages according to - ( I subscribe to ) is FICO - : -, -, - - - - : -... |
Quicken Loans Mortgage application, originator, mortgage broker March 29, 2016 - After initial contact, I asked the originator if they had financial products that fit my situation. Specifically, I was looking for a low down payment jumbo ( over $ - ) loans ( non-FHA ). His response was that they have loans with the down-payment as low as - % that are non FHA loans. However, after a hard credit pull it turned out they do n't anything like that. They only offer conforming ( under $ - ) loans with % - down-payment or Jumbo with - % down-payment. After all the lies, my - credit score took a hit for nothing. ... |
Quicken Loans Mortgage application, originator, mortgage broker March 23, 2016 - I built my house in 1992 and refinanced a 6.78 to a 4.3 with Quicken Loans I did not take any money out just wanted to get a better interest rate. I explained that I had 10 years on my current note and did not want to do another new loan and I had a conventional. When I received my paperwork after the closing they had transferred my conventional into an FHA and I was charged with PMI ..I never had to pay PMI on my first loan and they did not appraise my home for the proper size and rooms. I was told they DO NOT consider basements as part of the home but my basement is open and has a full bath,... |
Quicken Loans Mortgage application, originator, mortgage broker March 22, 2016 - I clicked on a website for 'get current mortgage rates ' and filled out my name, address. Immediately someone from Quicken Loans called me. I specifically told him all I wanted was current rates and he said he just wanted to know about my current situation so he could see if he could help. He then apparently submitted a mortgage application in using my name because I received a denial letter. I did not apply for any mortgage from this company and this has to be illegal on their part. ... |
Quicken Loans Mortgage application, originator, mortgage broker March 17, 2016 - A person calling from - telling from quicken loans called me, I suggested not to go for refinancing now, called my wife and told your husband is ok with the loan from us and your husband has told to take the Social Security Number from you. So we are calling you and provide us ure husband social security number. ... |
Quicken Loans Mortgage application, originator, mortgage broker March 16, 2016 - I contacted Quicken Loans on Friday -/-/16 and spoke with - to discuss refinancing my FHA mortgage. I informed - of my estimated credit score, how much the original loan was for, and how much the remaining balance was, as I wanted his honest opinion on whether or not he could help BEFORE he pulled my credit. I told him that other lenders have told me that attempting to refinance after only 6 months would not be possible. - immediately informed me that Quicken loans had very aggressive products and could do things a traditional lender could n't do. He stated that he felt sure he ... |
Quicken Loans Mortgage application, originator, mortgage broker March 12, 2016 - I was inquiring about a home refinance loan and Quicken Loans. Told him that I did not want my credit pulled unless he could get me an approval. Gave him full info up front- that I was only on the job for 4 months- told him several times my score was verging on - and did not want it pulled. He said he would work with me for an approval and pulled my credit. At the end of the convo he told me that he could not get me approved because all of Quicken Loans require a 2 year job history. I have the FULL chat transcript available. I believe this was complete unethical behavior and lowered my cred... |
Quicken Loans Mortgage application, originator, mortgage broker March 12, 2016 - - - and Quicken Loans is not excepting my Cert. Of Eligibility I received from military service. I was issued one -/-/- and had it renewed -/-/-. They say that the COE is not any good. ... |
Quicken Loans Mortgage application, originator, mortgage broker March 10, 2016 - In - of -, I contacted Quicken Loans to inquire about a home loan to purchase a home for my family to live in Indiana. I was working with an individual names - - from Quicken Loans. During the process, I honestly disclosed to them that I had filed bankruptcy in - of -, and the Bankruptcy was discharged in - of -. - - stated that that should not matter, and that I was approved for a home loan. Weeks later, after I had my hopes up about being able to buy a house, - contacted me, and stated that he now could not be able to approve me for a loan, because the bank ... |
Quicken Loans Mortgage application, originator, mortgage broker March 9, 2016 - Following our application with Quicken Loans - -, - # - with Quicken Loans on -/-/2016 originally told us and sent over disclosures confirming our rate was locked in at 3.875 % with - points. On -/-/2016 Quicken Loans provided us a " Re-disclosure '' package in this package our rate is now showing 3.875 % with - points. - Loans/- - need to honor our previously agreed upon rate lock. ... |
Quicken Loans Mortgage application, originator, mortgage broker March 4, 2016 - Hi! I called Quicken Loans to get some rates for a home mortgage refinance. They quoted me some rates for the 20 year loan that I was looking for. I have been very clear that I was shopping around for rates. The rates they gave me were worse than what I was getting from another lender. Then I decide to proceed with another lender who run my credit report and I see in that report that Quicken Loans has run my credit without my authorization or giving them any documents. This has adversely impacted my credit score and increased the cost of my refinance mortgage by $3000.00. Two days later ... |
Quicken Loans Mortgage application, originator, mortgage broker March 2, 2016 - - -, - Last year around - worked with Quicken Loan to Refinance the property at - - - - - They order an appraisal which was done on - -, -. The appraisal done had many problems such as wrong sq ft by less than -, room - - -, we have solar and no mention at all as energy efficient item. The Indicated Value by Sales Comparison approach was $320000.00. The report has a home listed that was sold on - and - homes closer to our sq ft & lt ; - - - - CA. Sold for $430000.00 on - - -, - sq ft and - - - - -... |
Quicken Loans Mortgage application, originator, mortgage broker March 1, 2016 - I was charged - dollars for a chance to refinance my mortgage by quicken loans. They accessed my credit twice which had an adverse on my credit account .I was denied my mortgage and a refund. They told me that if I paid them - - dollars they would give it to me. They laughed at me when I said I did n't have the - - dollars. I would like a refund. please accept this as a formal complaint by me. I am mentally - and live on a fixed income. I may be able to provide supporting documents if I am able. Quicken loans is in - michigan ... |
Quicken Loans Mortgage application, originator, mortgage broker February 12, 2016 - My wife received a piece of mail from Quicken suggesting we refinance our mortgage to a higher rate and extended term. Yes, we could save more on our monthly payment by doing so ; however, I could not find anywhere in the letter where they indicated that this would result in our paying more interest over the life of our loan. And after doing calculations on my own, it looks like it would be - upon - of dollars more. Maybe I 'm overly sensitive at this time due to the buzz around Quicken 's Rocket Mortgage ad during the - -, but I 'm really getting fed up with Quicken 's aggressive ... |
Quicken Loans Mortgage application, originator, mortgage broker February 11, 2016 - After being contacted with a postal mailer and e-mail, I responded to the advertisements and called to start a loan to improve my residence. I informed the person I spoke to, - -, that I needed a HUD - loan to do the improvements. Instead she put me on track for a loan where I had to make the improvements before I could close the loan. The company 's action in trying to steer me into a loan that did not meet my needs was deceptive and time consuming. It almost locked me into a loan that did no meet my needs. After I rejected the loan they were misleading me into, they posted a letter ... |
Quicken Loans Mortgage application, originator, mortgage broker December 4, 2015 - I wish to file a complaint against Quicken Mortgage loans. I feel that there initial Mortage qualification process is unfair and inadequate when it comes to eliminating the need to unnecessarily adding a a hard inquiry to my credit report which in turn reduce my credit score by a few points. A few points in my case is a tremendous detriment that pushed me from one demographic to another financially. There are certain criteria that Quicken use that will disqualify an individual from being able to acquire a loan from quicken. In my case the criteria was that of child support arrears payment that... |
Quicken Loans Mortgage application, originator, mortgage broker December 3, 2015 - In -, I began the mortgage application process with Quicken Loans. The prequalification process went smoothly. It took some time to secure a contract that put us under a time constraint. Before we committed to the contract, we wanted to be sure it was feasible to close. I submitted a written request to expedite which was approved. Not only did they assure me it could be done, they assured my agent, the listing agent and the seller's lender it could be done. The city where I was purchasing had a natural disaster. From experience, I knew that re-inspection requirements could impede the ... |
Quicken Loans Mortgage application, originator, mortgage broker November 19, 2015 - I applied for a mortgage loan with Quicken loans and was pre-approved, contingent on certain conditions. I met all the conditions as specified but the loan was still denied. They stated that they could not confirm how I paid off - debts. I provided bank statements that showed the withdrawal and money orders to pay off the debts. I am concerned because I am of low income and getting offers from higher cost loans and that my information has been mishandled or sold. I qualify for this loan and believe that I am a victim of housing discrimination because of offers from higher cost loans. ... |
Quicken Loans Mortgage application, originator, mortgage broker November 16, 2015 - On or about - -, 2015 I called - - at Quicken Loans in order to do a HARP refinance. I was assisting my husband in the process and he confirmed with all concerned that it was ok for me to speak on his behalf. - told me he was licensed in the state of Hawaii and he would assist in the process. I was told he could do a HARP loan at a rate of 3.375 % for a 15 year mortgage term, no closing costs and no appraisal. He explained that we did not need to have an appraisal and that if anything all they would need to do is drive by and make sure the house was standing. He also said he cou... |
Quicken Loans Mortgage application, originator, mortgage broker November 13, 2015 - Date : - -, 2015To : CONSUMER FINANCE.GOVFrom : - - Quickenloans # -Re : Quickenloans # - -/-/-, 2015-Consumer - -, - Mortgage Refi./VA 30 Year Loan- Application Alleged Locked Rate at - until - -, 2015. - - -License ID-/Lender Representative ( AKA ) - -- - _License ID -_______________________________________________________________________________Quickenloans Staff unauthorized change of Consumer - - - - - -, 2015 original loan application, without prior discussion or consent. Lender Representative allege... |
Quicken Loans Mortgage application, originator, mortgage broker November 11, 2015 - I received a letter from Quicken Loans dated -/-/15 indicating we were eligible for refinance through HARP. The letter had my loan number provided by -. When I called the - number, I spoke with a fast talking representative who told me several lies, including,1. Quicken was the sole provider who was authorized to refinance this particular type of loan. 2. He would not be able to provide a quote for the refinance without pulling a hard credit pull - doing so he said would be meaningless. When I indicated I had gotten a quote from - 2 months ago, he told me that was impossible... |
Quicken Loans Mortgage application, originator, mortgage broker November 6, 2015 - Quicken Loans, particularly has been unresponsive since -/-/2015. I have been trying to call - - who is the representative assigned to me but every time I call him, it just goes straight to voicemail. He tries to call me back but it is always at a time that I am either working or unavailable. I believe Quicken Loans has failed to provide due diligence on my mortgage loan application to move forward with a property I am trying to purchase. ... |
Quicken Loans Mortgage application, originator, mortgage broker November 5, 2015 - We applied for a refinance of our mortgage loan under Harp guidelines with Quicken. They are not our original mortgage lender. We were contacted via email and phone calls at least ten times daily asking for more documentation. We asked repeatedly for a complete list of everything they might possibly need from us so that we could provide it all at once and stop all the interruptions to our work days. We were not only denied that list but told that Quicken did not even have one. We were asked to provide proof of employment for my husband. We provided Quicken with two months of bank statements th... |
Quicken Loans Mortgage application, originator, mortgage broker November 4, 2015 - I called Quicken Loans to ask a question about a mortgage- The customer sales person asked me for my name etc. before I received an answer to my question! Unbeknownst to me my credit score was impacted because of a " Hard Inquiry '' - It does not seem right to have your credit score come down, when your just want a question answered about the company in question services! Your question " Which part of the mortgage process is your issue related to? '' Does not apply so I put Applying for a loan - which I am not or did not! ... |
Quicken Loans Mortgage application, originator, mortgage broker October 30, 2015 - On -/-/15, my wife & initiated a refinance loan application with Quicken loans. Quicken collected $400.00 good faith fee and shortly thereafter an appraisal was completed on our home. The appraisal determined that some repairs were necessary to satisfy FHA loan requirements. We obtained bids for the repairs and, then, submitted them to Quicken Loans with the request that the cost of these repairs, $6200.00 be paid from the loan proceeds. In addition, we indicated that we would not move ahead with the necessary repairs, because of the cost, unless Quicken loans confirmed this would sa... |
Quicken Loans Mortgage application, originator, mortgage broker October 23, 2015 - Quicken Loans. I Called to start a v.a. home loan. I started with -, a high pressure salesman. I informed him that I was interested in pursuing a v.a. loan but needed to finish replacing the roof on my home before i began. he immediately requested my Social Security Number and pulled a credit report and informed me that i qualified for a good rate. he then pressured me into rate locking, even though i had informed him that i was going to be taking some time before proceeding with the loan to complete renovations on my home. I uploaded all documents requested of me, along with these document... |
Quicken Loans Mortgage application, originator, mortgage broker October 22, 2015 - I contacted Quicken Loans to refinance my FHA mortgage. I was told that I could refinance into a conventional loan with no PMI if I qualified. I said that I estimated my home to be in the $300.00 's but that I was not actually sure how much it would be appraised for. I was told that I had to have - % LTV to qualify for the conventional mortgage and it needed to appraise for $310000.00 to do. After this conversation, I followed up in an email to this representative that confirmed the new mortgage payment amount and closing costs if I qualified. He responded that those amounts were correc... |
Quicken Loans Mortgage application, originator, mortgage broker October 17, 2015 - Back in -, 2015 I was checking the options to refinance my single family house mortgage of $630000.00. After watching the Quicken Loans TV advertising, I decided to find more information about my chances of refinancing. Since I begun checking the loan options with this company, starting - -, 2015, I was persuaded by their very persistent representative - - ( -- Phone : ( - ) - - ), to send him my two years tax returns. After a day or two he called me back and told me that I 'm certainly qualified to begin the process. -/-/- the process begun ( Loan : -... |
Quicken Loans Mortgage application, originator, mortgage broker October 13, 2015 - Quicken loans, I started a loan application with them on Wednesday, they quoted me a price and by Monday they were up selling me into more closing cost and rate increase. Based solely on the fact that I did n't repond fast enough. It was 4 buisness days, they should give a consumer reasonable time to research and consider and offer in writing. Not fair to attempt to upsell HARP rates after making the offer two days later. Very dishonest and put good family 's under pressure. ... |
Quicken Loans Mortgage application, originator, mortgage broker October 12, 2015 - On or about - -, 2015, I received an email regarding refinance of a mortgage. I provided contact information. The first company to call was from -, CA. Since I had gone to a master 's degree program for a year in -, CA, I had a nice conversation with the caller from Loan Depot. The - company to call was Quicken. I was aware that Quicken advertised themselves as being Highest in Customer Satisfaction by - - -. I received an email from - - of Quicken on - -, 2015 saying he would be my Home Loan Expert. I sent - - an email on - -, 2015 saying that I... |
Quicken Loans Mortgage application, originator, mortgage broker October 9, 2015 - I applied for HARP Ref using Quicken Loans. The HARP ref was approved. However, It is my understanding that MSHDA ( Michigan State Housing Development Authority ) has HARP grant program that would applied $500.00 toward closing cost. With review of the closing cost, Quicken Loans did not apply this grant to my closing cost. HARP Refinance with - - - | Mortgage Banker at - Loan and he did not apply the $500.00 grant. ... |
Quicken Loans Mortgage application, originator, mortgage broker October 9, 2015 - Quicken Loans took $500.00 from my checking account as a Loan Fee '' and said that it would be returned once the loan was approved. They also told me that my union, -, would give me a $500.00 gift card for applying for this refinance mortgage. - has no knowlege of such an offer. NOW I 'm told that the $500.00 was a fee to be used for appraisal ( when this - - assured me that Quicken Loans did not charge for appraisals AND I 'd get a $500.00 gift card from - ). I was told by customer service that the appraisal and other fees were spelled out in some document I signed. Th... |
Quicken Loans Mortgage application, originator, mortgage broker October 9, 2015 - After many high pressure phone calls, my wife listen to and gave information to Quicken Loans and won me in with the help of the salesman promise of a refinance to lower my monthly mortgage payments. Then he asked for $500.00, good faith money assuring use there would be no problem unless we backed out. All done on phone. My wife gave him all information he asked for including a government reduction loan attached to our mortgage with a 5 year forgiveness and no payments from us if we stayed here for 5 years. The Salesman assured us there was not problem and asked of $400.00 which we paid. ... |
Quicken Loans Mortgage application, originator, mortgage broker October 7, 2015 - I gave Quicken Loans Good Faith Money in the amount of $500.00. I continued to shop my loan and received a better GFE from - -, I gave Quicken the chance to match the GFE and they could not. Since the Good Faith money is 100 % refundable I requested a refund. Quicken loans says they cant return my deposit. ... |
Quicken Loans Mortgage application, originator, mortgage broker October 7, 2015 - We have tried for nearly 2years to get a loan on our houses without success. Have also tried to, refinance our business property with out success. We are both in our -. My husband is self employed and I am still working full time. Our home is not mortgaged and our business is with a high interest. The properties are worth - -.We have tried various loan sources who promise a lot. My husband is a veteran and we can not get at VA loan. We get no response as to why. ... |
Quicken Loans Mortgage application, originator, mortgage broker October 7, 2015 - I applied for a loan through - - Bank and was given a pre-approval. Quicken Loans underwrites their loans. Once in underwriting, I was asked - times why I was moving from my home with my husband. -, requesting my answer in writing and - by phone, on a recorded line, directly from the underwriter. My answer was consistently the same, that this property would be my primary residence. I was told that I could n't use money from my business account because the business was filed on my taxes as a partnership between my husband and I. I proved that I was the sole principal on the busin... |
Quicken Loans Mortgage application, originator, mortgage broker September 28, 2015 - I applied for an FHA refi loan with Quicken Loans. They checked my credit and estimated my house value at $190000.00. The rep said I had to submit $400.00. good faith money in - hrs or the loan was null and void. I said I thought this was unusual, and that I was a - citizen and I did not have a lot of extra money. He said it was required to process my loan. I submitted the money. I was then asked for a lot of other documentation which I provided and they said was okay. Finally an appraisal was ordered. The appraisal came in $40000.00 under what I was told. I questioned the appraisa... |
Quicken Loans Mortgage application, originator, mortgage broker September 26, 2015 - I contacted quickenloans about getting pre-qualified for an FHA Mortgage. The agent pulled my credit reports and said that while my credit score qualified me for a loan, they could not proceed because I have disputes on my credit report. It is my understanding that under CFPB regulations, credit can not be denied for exercising in good faith a right under the Consumer Credit Protection Act ( such as disputing information in your credit report ). '' ... |
Quicken Loans Mortgage application, originator, mortgage broker September 23, 2015 - I applied for a refinance through Quicken Loans. I provided all the documents requested by their initial loan originator. They pulled my credit, received my - and last two years - and recent paycheck studs and I met their requirements to complete an application. They asked me to pay $400.00 up front for the appraisal. I did. They locked me in with an agreed upon interest rate. I went through the entire process and was about to close when they decided that they were not comfortable my current job status as an contract engineer and at that time wanted to see that my contract would not en... |
Quicken Loans Mortgage application, originator, mortgage broker September 21, 2015 - loan # - we began a process with quicken loans -/-/2015. seller paying closing cost and appraisal cost.. gave a $400.00 deposit for good faith estimate. was to come off the down payment at closing. it would only be lost if we ourselves backed out ... many problems and - times cancelling closing dates,, the seller backing out.. asked for the GFE deposit to be returned and was informed NOT HAPPENING! spoke with exec. office ... - - - stated NO MONIES WILL BE RETURNED, also we 're lucky we do n't get a bill,, claims it cost $550.00. not true $300.00. seller paid and it was ... |
Quicken Loans Mortgage application, originator, mortgage broker September 16, 2015 - RE : Predatory Lending Practices - Loan ( - - Dear Consumer Protection Agency, I purchased my first home in 2007 in - Virginia. As I am now speculating that I may have been a victim of predatory lending practices being approved at a high interest of 6.37500 % for 30 years. For the last two years or more, several unsuccessful attempts at a mortgage loan modification have been attempted. The last attempt at a mortgage loan modification has been especially painful with Quicken Loans for the last four months to be told that I have to wait until -. All of the necessary documents were... |
Quicken Loans Mortgage application, originator, mortgage broker September 11, 2015 - Contacted Quicken loans prior to - -, 2015. Received notice from them dated - -, 2015 that my application for a mortgage was taken out of process '' on that date. I did not authorize the - inquiries made by Quicken Loans on that date. - - - has erroneously made this inquiries. What can be done to stop these nefarious inquiries, restore the points lost because of his fraudulent behavior? ... |
Quicken Loans Mortgage application, originator, mortgage broker September 10, 2015 - Quicken Loans is attempting to close on a loan with the clients name, - -, -, FHA case number. They fraudently misquoted her numbers telling her the world and then bait and switched her. They charged $400.00 for a fee not related to the appraisal so they could keep the appraisal. In every which way they tried to skeem and push something in front of this lady, all the while I was diligently telling her they were in the bait and switch program. I wish this not to the case on future, elderly, -, living in poor neighborhood individuals. They also denied transferring the fha case, whi... |
Quicken Loans Mortgage application, originator, mortgage broker September 8, 2015 - My husband and I are looking for a new house. We were pre-approved by - lender. Unbeknownst to me my husband decided to contact Quicken loans to check on refinance rates for our current home. While at work he spoke to a representative who gave him all of my credit information to include a credit card in my name only and the outstanding balance. ... |