Quicken Loans Mortgage Complaint

Other mortgage Application, originator, mortgage broker

Quicken Loans Mortgage department,

Other mortgage Application, originator, mortgage broker Illinois

I called Quicken Loans for the limited purpose of obtaining information regarding alternative loan programs and their respective rates. Although the purpose of my call was clearly stated, the Quicken Loans representative asked a number of invasive questions, some of which I answered. Finally, when it became apparent that the Quicken Loans representative would not furnish the desired information unless I provided more confidential information, I terminated the call. The attached e-mail exchange then ensued between Quicken Loans and me. I respectfully request CFPB to issue an opinion as to the merits of my claim that Regulation B does not apply to the information furnished by me and that Quicken Loans is not prohibited by Regulation B to expunge such information. Thank you, - -

Quicken Loans customer in Illinois
Apr 12, 2016

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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