Quicken Loans Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Quicken Loans Mortgage department,

FHA mortgage Application, originator, mortgage broker Missouri

I applied for a refinance through Quicken Loans. I provided all the documents requested by their initial loan originator. They pulled my credit, received my - and last two years - and recent paycheck studs and I met their requirements to complete an application. They asked me to pay $400.00 up front for the appraisal. I did. They locked me in with an agreed upon interest rate. I went through the entire process and was about to close when they decided that they were not comfortable my current job status as an contract engineer and at that time wanted to see that my contract would not end for another 3 years, even though I was a - employee and provided that information upfront. I want my $400.00 refunded.

Quicken Loans customer in Missouri
Sep 23, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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