Quicken Loans Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Quicken Loans Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New Jersey

I called a number of banks simply to learn the mortgage rates offered by the institutions. A number of them ( e.g. -, - - -, - ) opened up loan applications in my name and ran full credit checks without asking whether they could. I now have multiple sets of loan documents and account numbers for applications I never requested. I only wanted mortgage rates to figure out where I was going to secure my mortgage.

Quicken Loans customer in New Jersey
May 25, 2016

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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