Quicken Loans Mortgage Complaint

Quicken Loans Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker California

My Loan : - at Quicken Loans I originally got started processing my Quicken Loan application with - - ( Mortgage Banker ) and uploaded my Verification of Assets on -/-/2016. However, somehow I lost communication with -, and later on, got in touch with - - ( Mortgage Banker ) on -/-/2016. Next, - - passed me - - ( Client Care Specialist ) on -/-/2016 in entering the Underwriting stage of the loan process. Keep in mind Quicken Loan 's Verification of Assets says this : To close your loan, we need to verify that you have $9500.00 in assets for reserves. This amount is subject to change as your loan is processed. Please provide bank, depository or brokerage statements, 401 ( k ),


Given that I provided my - - bank statements on -/-/2016 and the Underwriting process started on -/-/2016, I felt Quicken Loan 's Underwriter made a bad decision to have me pay around $500.00 for the appraisal performed on -/-/2016 when there was a chance the Verification of Assets could be a show stopper. As it turned out, it was a show stopper. According to Quicken Loan, my letter of explanation for assets was decline. So basically, I did a cash deposit of $2100.00 on -/-/2016, $3000.00 on -/-/2016, and $5000.00 on -/-/2016 from my home safety deposit box and this reason was rejected. Good business practice of the underwriter should have been take care of all the necessary show stopper paperwork first before having a possible lender pay for the appraisal. Given I contacted Quicken Loan based on your recommendation, can you please help me get a refund from my appraisal? Thanks, - -