Quicken Loans Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Quicken Loans Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Illinois

Mortgage representative, - -, with Quicken Loans specifically told me that my refinance loan would be locked in at 3.5 % with no points or closing costs. When I got the paperwork it showed 3.75 %. I have the emails and message board showing his promises.

Quicken Loans customer in Illinois
Apr 11, 2016

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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