Quicken Loans Mortgage Complaint

VA mortgage Application, originator, mortgage broker

Quicken Loans Mortgage department,

VA mortgage Application, originator, mortgage broker Pennsylvania

Quicken Loans arbitrarily and with absolutely no notice on - -, 2016. At that time Quicken 's representative, - - -, informed me via voicemail that my preapproved loan was being withdrawn with notice. - - stated that new TRID guidelines were forcing Quicken to withdraw all preapprovals and force borrowers to go through another round of the very painful process on re-applying. Why did they not do that back in -? Given the insane profitability of their industry the most reasonable explanation is that they want to generate another round of fees. Quicken has damaged my credit score. I am now forced to apply elsewhere, with the resultant loss of credit score points because of the inquiries. The result is potential financial damages due to higher interest rates. Quicken has also put my corporate relocation benefits in jeopardy. QL is who - relocation services referred me to. I am working under a deadline ... QL has forced me to start from the very beginning.

Quicken Loans customer in Pennsylvania
Jun 01, 2016

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

Consumer disputes how Quicken Loans handled their complaint

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