Quicken Loans Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Quicken Loans Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Michigan

I applied for HARP Ref using Quicken Loans. The HARP ref was approved. However, It is my understanding that MSHDA ( Michigan State Housing Development Authority ) has HARP grant program that would applied $500.00 toward closing cost. With review of the closing cost, Quicken Loans did not apply this grant to my closing cost. HARP Refinance with - - - | Mortgage Banker at - Loan and he did not apply the $500.00 grant.

Quicken Loans customer in Michigan
Oct 09, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

Consumer disputes how Quicken Loans handled their complaint

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