Navy FCU Consumer Loan Complaint

Navy FCU Consumer Loan department,

Vehicle loan Taking out the loan or lease Virginia

I purchased a vehicle from - - in -. I traded-in my - - -. I owed - on the - to NFCU. The vehicle I purchased a - - was sold to me -. - - gave me - for the - leaving - due on the loan. The dealership had me apply for the loan with NFCU. On the Buyers Order the dealer put N/A in the pay off amount. When asked about the N/A the dealership stated that NFCU required it for loan approval. the dealer It then put a - down payment that they never asked for and I never paid. The balance due on the - was -. When I got the check from NFCU it was for - not enough to pay for the -. The dealership demanded that I pay more - more. I did not have it. They said that they would take the kia back and put me in a - -. They said they spoke


The - was sold for -. The Buyers Order for the - and - have the same date event though months passed between the two events. The buyers Order also have the same mileage for both cars. I could not get title to the - and when I submitted the title for the - to NFCU they said that it would not qualify for the loan that they made. NFCU increased my interest rate to 18 percent for an unsecured loan. NFCU also told me that the the - I originally purchased with its loan was not in my name it was in the name of another servicemember and had two different member loans on it. How do you lend money on a car you already have a loan on.