Navy FCU Consumer Loan Complaint

Vehicle loan Taking out the loan or lease taking out the loan or lease

Navy FCU Consumer Loan department,

Vehicle loan Taking out the loan or lease Taking out the loan or lease Colorado

My complaint is about Navy Federal Credit Union. It has come to my attention that my current auto loan is now nearing almost 4 years of payments. I decided to go over the amount I have paid and what is left to pay on this loan. Based on what I have calculated I have not even paid off half of the original amount financed. Based on my -/-/- - -/-/- statement I have $23000.00 left out of $31000.00 that was originally financed -/-/-. Additionally I have calculated out the last 11 months ' worth of payments which equaled $4800.00, to which $1600.00 has come off of my principal balance. That means that $3100.00 had gone towards the interest charged on my loan. The average amount that is getting paid toward my principal is $150.00 and $280.00 goes toward interest. That is nearly twice as much. Based on the figures that I stated above it would take me approximately 153.4 more payments to finish out this loan. That is another - years on a loan that was only supposed to be for 84 months or 7 years. So this begs the question : Why am I going to pay 15 years on a 7 year loan? I would literally be paying $67000.00 to pay off the $23000.00 that is remaining. I renegotiated this loan -/-/- to get a lower payment because of financial difficulties, but apparently the interest stayed the same, so nearly - % of every payment goes to interest. This is ridiculous in my opinion.

Navy FCU customer in Colorado
Nov 28, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
In progress

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