Review and analysis of over 221 complaints against Citibank
Citibank consumers have reported over 221 official complaints related to Problems when you are unable to pay. Out of the 221 consumer complaints against Citibank, 16% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 97% were processed in a timely manner. 4% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.
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Citibank Consumer Loan problems when you are unable to pay January 5, 2017 - I had a Citibank card that was used and paid on time until we had a fraud issue with our bank account. This caused a delay in payment that was communicated to Citibank. I was told by Citibank that they would not report to the credit bureau, but in fact they did. That report brought my credit down significantly and I would like it reversed. I am going through a divorce and need my credit to be in shape in order for me to be approved for a home loan that will issue me and my children a way to stay in our community. Any help with this matter would be sincerely appreciated.... |
Citibank Consumer Loan problems when you are unable to pay October 22, 2016 - Due to circumstances out of my control I got behind on my line of credit w Citibank. I called them upwards of 100 times to try and restructure my loan while I continued to make payments. They suggested that I apply for a loan modification but conveniently over a year went by and each time I submitted documentation they claimed to not receive all of it so I was constantly sending I 'm document after document only to be told that the previous documents had expired even though I had already sent in ALL required info. Conveniently everything was always 'lost ' and no human existed in the front in ... |
Citibank Consumer Loan problems when you are unable to pay June 17, 2016 - I received communications from : - - - - - -. United States ( - ) - And stated that I owed money on online installment loan. I did begin payment on the debt they claimed believing that it was indeed valid. However as time went on with monthly payments they requested payments on an iPhone gift card. I have never ever had to pay any company for any debt with this method. It was very odd and raised an immediate flag. When trying to obtain information on it they went directly into threatening an arrest warrant and court procedure. I want to make sure this is a valid debt a... |
Citibank Consumer loan problems when you are unable to pay November 25, 2015 - I had a loan taken out to help with school from Citibank. The loan went into charge off status -/-/-. -/-/- Citibank reported to the Credit Bureaus that I made a payment. Then -/-/-, they reported that I missed a payment. I have not made a payment to Citibank since the account has been in charge off status -/-/-. I tried to contact them but they do n't have a contact number, just a fax number. I faxed them and ask them to update the information. Instead of them updating it correctly, they reported to the credit bureaus that my account went into charge off status -/-/- ... |
Citibank Consumer loan problems when you are unable to pay October 28, 2015 - Im with a debt consolidation company called - - relief, they are handling all of my accounts that I have submitted to them. One Main Financial is one of these accounts, One Main is calling my parents to contact me, I was told by - debt relief to avoid all contact with my creditors and that they would handle it. Now, they are contacting my parents to locate me, and I gave One main financial the number to freedom debt to call, and they are still calling my parents harassing them to locate me. ... |
Citibank Consumer loan problems when you are unable to pay October 28, 2015 - Have had a loan from One Main Financial for less than one year and recently have had personal events that have made it difficult to repay this loan. To preclude filing bankruptcy I contacted a company called - -, ( a - party company ) in an attempt to set up a repayment plan. Recently, One Main Financial has been contacting me at my place of business in attempts to collect this debt. I am a - work for the - - and these calls are starting to annoy others in my office. At the request Clear One I had not made contact with any of my creditors in order to let the entire restructur... |
Citibank Consumer loan problems when you are unable to pay October 7, 2015 - a creditor named citibank - na citicards who obtaind citicorp credit services to collect delinquent accounts in - and who made an agreement to accept less than owed has suddenly decided to retain an attorny named - - - chartered who file a writ of garnishment for an amount unknown to me ... citi had agreed to reduce and accepted less as per attached ... then they stated - due as they also agreed..they reflected this on my credit reports yet this company named - - - - a debt collector is suing me for an amount - plus legal fees this is unjust not warranted as th... |
Citibank Consumer loan problems when you are unable to pay September 12, 2015 - I made a small purchase -/-/- under Best Buy 's 18 months free interest '' terms on my CitiCard administered account, with the intention of paying the account down to $0.00 prior to the end of the grace period, as I had done on - previous occasions. In keeping with the spirit CitiBank has demonstrated with its customers, which has led to the multiple complaints against them with your agency, they did not honor the terms of the Best Buy free interest offer. When I was delayed in making a payment due to unemployment, they imposed criminally usurious penalties on my account. Please see... |
Citibank Consumer loan problems when you are unable to pay June 29, 2015 - one main finance company has continue to call my jovb, have automated calls come through more than - times a aday, leave messages on work answering machine, calling my contacts harrassing them, ask not to call job several times ... |
Citibank Consumer loan problems when you are unable to pay June 25, 2015 - I obtained a loan from one main financial in 2014, had lost a job. As of - of this year, I have been unable to make payments on time. Since - of this year I have received over - phone calls starting at - - and ending at - - on average - calls a day Monday through Sunday 7 days a week they call from multiple numbers from - from - from - from - from - they 're relentless they will not stop I 've sent - letters of cease and desist have gone unanswered they constantly call I have records of every phone call they made since - I 've even told him cease an... |
Citibank Consumer loan problems when you are unable to pay June 24, 2015 - I have entered into a Debt relief program and they instructed me not to make monthly payments. One Main Financial in - -, NE has called me at least - a day at home for the last - weeks and has now called me - at work, I am sure those practices are not legal. I have told them last night to never call me at work again, so we will see. I have called - - - and informed them of One Main calling me at work and they stated I needed to make a report through you and they were going to send them a letter to stop. ... |
Citibank Consumer loan problems when you are unable to pay June 11, 2015 - Onemain financial, previously Citifinancial charges a ridiculous interest rate. I borrowed - and I am expected to pay back over -. Shark lending is a crime but why is this company allowed to get away with this? Then they harass you when you ca n't pay. ... |
Citibank Consumer loan problems when you are unable to pay May 7, 2015 - Call every day of the week and even on weekends to collect a debt, even after you speak to them and make arrangements for payments. ... |
Citibank Consumer loan problems when you are unable to pay May 6, 2015 - One Main financial will not stop calling me at work. My AC broke and I had to repair it, and I am behind. I have told them repeatedly and hung up on them. I am not allowed personal calls at work and I keep getting in trouble when they continue to call me. I have spoke to the manager at my local office, -, he was supposed to note my account, but they keep calling. ... |
Citibank Consumer loan problems when you are unable to pay April 24, 2015 - In -/-/- I purchased a vehicle from - -, in - Florida. The vehicle was financed through Citi Financial. - years later in -/-/- I was no longer able to make the monthly payments for this vehicle. As a result, I had to have the bank repossess the vehicle. A - months went by and I started to receive calls from Citi Financial regarding this vehicle 's remaining balance, and how it was going to be paid. I told the representative that I was not working at the time but as soon as I got a job I would start making payments. A - days went by, and I started to get harassing ph... |
Citibank Consumer loan problems when you are unable to pay April 21, 2015 - unable to pay my loan to One Main Financial, ive told them verbally to do not call me and sent them certified letter stating that also, they continue to keep calling my work and im at risk of loosing my job, ... |
Citibank Consumer loan problems when you are unable to pay April 17, 2015 - I have been late making my regular payments for a personal loan to OneMain Financial in -, SD. Had contact with them, I told them how much I could pay for now and they continued to call up to - or more times per day. I was late by about - days on regular payments. I did make a smaller payment of $25.00 which they cashed but they said it was not enough. I stopped answering and called them, left a message that they were not to call my office anymore. A OneMain employee called my office on -/-/15 and my boss answered the phone. He told my boss that OneMain would be garnishing my ... |