Review and analysis of over 67 complaints against First National Bank of Omaha
First National Bank of Omaha consumers have reported over 67 official complaints related to Billing disputes. Out of the 67 consumer complaints against First National Bank of Omaha, 31% were disputed by the consumer (i.e. the consumer was not happy with how First National Bank of Omaha responded to their complaint) and 88% were processed in a timely manner. 12% of consumer complaints against First National Bank of Omaha resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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First National Bank of Omaha Credit card billing disputes March 17, 2016 - My bank, Union Bank was supposed to have paid a check in the amount of $710.00 in - to First Bankcard, my credit card company which will be taken over by Union Bank in about a month. I had to open a new checking account because I was burglarized and my checking information may have been compromised. Union Bank did not honor the check. I made a second payment via phone to First Bankcard in the amount of $720.00 on - -, that included a $10.00 service fee. I received a letter from Union Bank on - - stating that my check did not go through again. I paid $890.00 on - - ... |
First National Bank of Omaha Credit card billing disputes February 26, 2016 - First BankCard ( - - issued Visa Credit Card ) emailed me my credit card statement for payment due on - -, 2016 of which i immediately as i always do send payment of $230.00 ( above required payment ) through - - - Billpay. The payment reached and was posted to First Bankcard on -/-/2016. On -/-/2016 I received another emailed statement stating my payment had not been posted. I generated a payment history on my - - - bill pay and shows my payment was indeed paid and posted to First Bankcard on -/-/2016. I received yet another emailed statement ... |
First National Bank of Omaha Credit card billing disputes February 23, 2016 - Consumer Finance Protection Bureau - -, - Please file this formal complaint against : First National Bank of Omaha -, - - Consumer Finance Protection Bureau Specialists, Please consider this a formal complaint against First National Bank of Omaha ( FNBO ) - Credit Card Program. I have attached screen prints of my online account ( - ending in - ) to support this complaint. In - -, FNBO stated my minimum payment due on - -, -, was $320.00. Since I was going to be traveling, I submitted the - payment early. I made - payments of $160.00. -... |
First National Bank of Omaha Credit card billing disputes February 4, 2016 - I had a problem with - - - and my issuing bank, First BankCard ( subsidiary of First National Bank of Omaha ) is not responding to requests for further assistance. When I first contacted them -/-/-, they initially denied my case ( -/-/- ) stating payment was due to the merchant for goods or services provided. I called and spoke to a supervisor named - and explained it all to him and he more or less assured me that I could win the case and get my money back. However, on -/-/-, they denied it again for reasons I 'm still not understanding. I mailed another ... |
First National Bank of Omaha Credit card billing disputes January 5, 2016 - I rented a car over the internet. I agreed to pay $130.00 to rent the car over a four ( 4 ) day period. I never saw the contract. I picked up the car in -, Ga, and used it for the four days. I paid for the rental with an American Express credit card, issued by the - - - - -. Open returning the car, I signed a receipt acknowledging the return of the car. After signing the receipt, I was informed, for the first time, that the card had to be returned by -. Because it was after lunch and I had already signed the receipt, I took no immediate action. I feel that I was " baited... |
First National Bank of Omaha Credit card billing disputes December 31, 2015 - I attempted to file a graduation application during " no fee '' period but - computer system did not work, would not allow me to file. - charged me $50.00 for graduation fee, but then acknowledged in writing that I was not at fault because their computer system did n't work. Merchant now refuses refund. I disputed charge with card issuer First Bankcard, submitting copy of - fee schedule showing no fee due and the email acknowledging I was not at fault. The credit card person apparently either did n't read my letter or did n't understand simple -, and arbitrarily disallowed my dis... |
First National Bank of Omaha Credit card billing disputes June 6, 2015 - - -Card # : - -Hello, My name is - - and I am writing as a very disgruntled card holder of your bank. On or about - -. 2015, I submitted through my Online Bill payment system, a payment in the amount f : $67.00. This check was apparently sent to your bank and received, and cashed on - -, 2015. But the funds never made their way to my Credit Card account as a payment received. I am not satisfied with this action, because your bank played a role in proactively making sure my payment was late and never posted. I had to send in additional funds to cover the minimum ... |
First National Bank of Omaha Credit card billing disputes April 27, 2015 - I paid my credit card via the issuers website on the day it was due. I received a letter from them - week later stating that my bank had indicated that the information submitted was incorrect and I was charged a $20.00 late fee. I immediately called the credit card company and was told that the late fee could not be removed because I inputted an incorrect checking account number. I realized, after I had hung up, that my checking account information was saved on the credit card 's website and I could not have inputted it incorrectly because it was already there. All I did was enter the pay... |