First National Bank of Omaha Credit Card Complaint

First National Bank of Omaha Credit card department,

Billing disputes Georgia

First BankCard ( - - issued Visa Credit Card ) emailed me my credit card statement for payment due on - -, 2016 of which i immediately as i always do send payment of $230.00 ( above required payment ) through - - - Billpay. The payment reached and was posted to First Bankcard on -/-/2016. On -/-/2016 I received another emailed statement stating my payment had not been posted. I generated a payment history on my - - - bill pay and shows my payment was indeed paid and posted to First Bankcard on -/-/2016. I received yet another emailed statement on -/-/2016 stating my payment due was doubled to $460.00 and my prior payment had not been posted and the new payment was due -/-/2016. Now i am considered delinquent. I contacted First BankCard on -/-/2016 at - am eastern time and explained they were misleading their cardholders. Is what they did is emailed me a statement on -/-/2016 with payment due date of -/-/2016 but make their statement cycle end date of -/-/2016. So when i made my payment and it posted on -/-/2016 First bankcard employee stating my payment was posted to principal for the prior month cycle before -/-/2016 ( -/-/2016 new cycle starting ). So now since i am thinking my payment was posted and not worried about it until the following month they did not post my payment to the new cycle causing me to believe it was paid and misleading their cardholders. That small time gap makes people think their payments are posted to the new billing cycle but are fooled when the cycle actually starts days later and the payment is posted hours or days earlier. I want any negative comments posted to my credit removed and i want First Bankcard to remove any notations of me paying my bills late within their system which could jeopardize my low fixed credit card interest rate with first bankcard. remove any late fees also to my account.