First National Bank of Omaha Credit Card Complaint

Billing disputes

First National Bank of Omaha Credit card department,

Billing disputes Texas

I rented a car over the internet. I agreed to pay $130.00 to rent the car over a four ( 4 ) day period. I never saw the contract. I picked up the car in -, Ga, and used it for the four days. I paid for the rental with an American Express credit card, issued by the - - - - -. Open returning the car, I signed a receipt acknowledging the return of the car. After signing the receipt, I was informed, for the first time, that the card had to be returned by -. Because it was after lunch and I had already signed the receipt, I took no immediate action. I feel that I was " baited and switched '' into paying additional fee that I was not informed of prior to signing an acknowledgement. I contacted the card issuer ( -, - ) and disputed the $30.00 additional charge. On -/-/15 I was informed by the credit card issuer that because I had unwittingly signed an acknowledgement that they would " not have the authority to continue to persue the credit from the merchant on your behalf. '' Because of the small amount and fraudulent bill, -, -, has just " rolled over '' for the merchant. And I 'm out $30.00 on a " bait and switch '' scheme.

First National Bank of Omaha customer in Texas
Jan 05, 2016

* Source: CFPB Complaint Database

First National Bank of Omaha response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more