First National Bank of Omaha Credit card department,
I rented a car over the internet. I agreed to pay $130.00 to rent the car over a four ( 4 ) day period. I never saw the contract. I picked up the car in -, Ga, and used it for the four days. I paid for the rental with an American Express credit card, issued by the - - - - -. Open returning the car, I signed a receipt acknowledging the return of the car. After signing the receipt, I was informed, for the first time, that the card had to be returned by -. Because it was after lunch and I had already signed the receipt, I took no immediate action. I feel that I was " baited and switched '' into paying additional fee that I was not informed of prior to signing an acknowledgement. I contacted the card issuer ( -, - ) and disputed the $30.00 additional charge. On -/-/15 I was informed by the credit card issuer that because I had unwittingly signed an acknowledgement that they would " not have the authority to continue to persue the credit from the merchant on your behalf. '' Because of the small amount and fraudulent bill, -, -, has just " rolled over '' for the merchant. And I 'm out $30.00 on a " bait and switch '' scheme.
First National Bank of Omaha customer in Texas
Jan 05, 2016
* Source: CFPB Complaint Database
First National Bank of Omaha response to complaint:
Closed with explanation
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