Review and analysis of over 14 complaints against First National Bank of Pennsylvania
First National Bank of Pennsylvania consumers have reported over 14 official complaints related to Problems caused by my funds being low. Out of the 14 consumer complaints against First National Bank of Pennsylvania, 21% were disputed by the consumer (i.e. the consumer was not happy with how First National Bank of Pennsylvania responded to their complaint) and 79% were processed in a timely manner. 50% of consumer complaints against First National Bank of Pennsylvania resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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First National Bank of Pennsylvania Bank account or service problems caused by my funds being low January 13, 2017 - my account went into the negative because of an overdraft, however i was never notified of the issue. i went to use the card around - time and realized there was a issue at that time upon looking into it i realized there was a overdraft charge and it was in negative. on -/-/- i revived a overdraft fee of - however i was never told there a issue prior to this event happing or charge being placed. i contacted branch in mcadoo, pa and spoke to a - who said he would look into it. upon me calling back he told me to contact costumer service who i called and they told me the prob. that... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low October 28, 2016 - I have a bank account in a state I no longer live in. I kept the account in case I needed to transfer to my mother 's account which I am a signer on. Since I am out of state I barely use that account. I use - often and accidentally charged the wrong bank account. The account had about - dollars and the transaction was for approximately $40.00 which overdrew the account. My mom contacts me to say her bank account which I am a signer on had been closed because of the balance on my account which I am sole owner on had been overdrawn for 30 days. She said my account was affecting hers some... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low September 20, 2016 - I have been with First National Bank for 30 years. Over the years, there have been a half dozen times I have considered changing banks. Today I resolved to do so. In the latest incident, we deposited a check through the ATM on a Saturday ( -/-/- ). Monday morning I checked and saw the deposit was pending. If I had gone in to the bank Monday morning to deposit the check, the funds would have been available that afternoon. As it was explained to me just now, because I deposited the funds through the ATM the previous Saturday, they did not give us credit for the money until Tuesday morning. ... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low September 16, 2016 - I had this account for 15 years. At that time it was -, then that was sold to Metro bank, and now First National bank bought it. I never had a problem until First National bank got into the picture. The buried me in overdraft fees and any other fees they could think of. They took - direct deposites and paid themselves, at that point there is no funds to pay anything else. I was n't aware this was going on because one the bank card was demagnitized, two I felt my direct deposites were covering my charges which were - dollars -dollars gas food, and the big one was paying the rent. My... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low September 12, 2016 - My bank, Metro Bank, was purchased by First National Bank. From the very first day we were unable to get into our account online and were not given any help from the branch. They have continuously charge fees and manipulated dates of both deposits and transaction. There treatment of the public is nothing short of disgraceful and underhanded practices.... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low September 7, 2016 - First National Bank charged me over $190.00 of overdraft fee in $12.00 increments every 3 days while I was travelling outside the country. The original charge that caused the overdraft was less than $10.00. When I came back after a month, I called the bank to inquire about the charges and they told me that they closed the account and sold the debt to a debt collector. The bank has my email and my phone number but I believe they did n't make any honest effort to inform me of the account status.... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low July 12, 2016 - I had - accounts with - - - that were both tied to my mortgage. - was a checking account with $600.00 and another a savings $25.00. The savings was just opened to get a better rate on the mortgage and had no activity. First National Bank took over these accounts from - - in - 2016. On my - 2016 savings statement, I noticed I was hit with - Dormant Account fees totaling $20.00 and service charge fees totaling $5.00 ... draining my savings account. I went into a First National office to try to reason with them and they told me that the savings account had no... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low May 24, 2016 - I made a deposit to my checking account to cover some online purchases. I moved these funds over prior to making the purchases. When I checked my account this morning the bank levied a - overdraft charge even though I was not in the negative at any time. I have a screenshot of my activity proving this. I contacted the bank and they admit that while I was not in the negative, because I made the wire transfer and the purchases after their cutoff date, they reserved the right to levy what they call a " virtual overdraft fee ''. I 've been banking with FNB since 2011 and have never had any prob... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low May 19, 2016 - My bank reordered transactions in order to charge more overdraft fees from my checking account. They took the largest withdrawal first, in order to overdraw the account, then charged $37.00 for each additional withdrawal, for a total of $180.00 in overdraft fees. When I called to inquire about why they reordered the charges, they said " that was their policy. '' I believe this a predatory policy and First National Bank has previously settled a class-action lawsuit related to this. ... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low April 6, 2016 - Adjust penalties. FNB bought - - in PA and with it my account. Balance of - cents. Service fee of $5.00 because my account required - of quote : To avoid a service charge in this account you would need to meet - of - requirements. They are a minimum balance of $500.00, a recurring direct deposit, or - debit card transactions per month. When the account is overdrawn for 3 consecutive days there is a $12.00 continuous overdraft fee. unquote. My account at - did n't have these restrictions. The fee put my balance in the red at $4.00. There was no notification t... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low November 10, 2015 - I started the weekend with my account at - dollars. I had my rent come out on monday which was - During the weekend I deposited money that I knew would not be available until tuesday. On tuesday the money was made available from my deposit. Also on tuesday my transactions from the weekend posted. According to my account history provided by the bank to me, Before any transactions posted I carried a balance of - dollars. I had - transactions post all of which were less than the amount of the deposit I made over the weekend. According to bank policy which was verified to me by the ban... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low June 12, 2015 - I am contacting you about - overdraft fees that were placed on my First National Back checking account. I contacted the costumer service department on - - about these fees and was told that someone will contact me about them. No one has contacted me at all. On - - 2015 my account balance was $13.00. I also deposited a check for $15.00 on - - which was a - so I knew it would not clear until the following -. I spent $8.00 with my debit card on - - at a - gas station. The bank is telling my that the - purchase overdrew my account because that purchase ... |