First National Bank of Pennsylvania Bank Account Or Service Complaint

Savings account Problems caused by my funds being low

First National Bank of Pennsylvania Bank account or service department,

Savings account Problems caused by my funds being low Pennsylvania

I had - accounts with - - - that were both tied to my mortgage. - was a checking account with $600.00 and another a savings $25.00. The savings was just opened to get a better rate on the mortgage and had no activity. First National Bank took over these accounts from - - in - 2016. On my - 2016 savings statement, I noticed I was hit with - Dormant Account fees totaling $20.00 and service charge fees totaling $5.00 ... draining my savings account. I went into a First National office to try to reason with them and they told me that the savings account had not been used for 2 years. I explained to them that it was JUST moved to their bank in - 2016. They would not even recognize the courtesy of doing business with a new customer and refund the $25.00, so I closed both accounts. It 's a horrible way to do business!

First National Bank of Pennsylvania customer in Pennsylvania
Jul 12, 2016

* Source: CFPB Complaint Database

First National Bank of Pennsylvania response to complaint:
Closed with monetary relief

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