Resources for resolving common issues with Fidelity Capital Holdings, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Fidelity Capital Holdings, Inc. and work to get a response. After your complaint is forwarded, Fidelity Capital Holdings, Inc. has 15 days to respond to you and the CFPB. Fidelity Capital Holdings, Inc. is expected to close all but the most complicated complaints within 60 days.
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Fidelity Capital Holdings, Inc. Debt collection disclosure verification of debt not given enough info to verify debt December 2, 2016 - I received a letter from Fidelity Creditor Service, - -, - CA -. Telephone number -. They said I owed $1000.00 plus interest of $110.00 for a total of $1100.00 that I owe. This was for service from - - on -/-/- and I received this letter on -/-/-. - has been paying my medical bills. This bill was the first time I ever received a bill for this service. I never even knew that I had a bill. Seems odd that Fidelity could send me a bill but - - could not send me the bill. So, I get this bill and then I ask for a itemized bill for the date of servic... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 18, 2016 - I have not done business with this company, i have not signed any papers with them, nor do i owe them any money. These results are incorrect and need to be removed immediately. Ive asked them for documentation i.e., documents with my signature, and validation that they can collect any debt based on this no response. Ive also disputed this with the bureaus and they reported that the debt has been verified but thats not true! Please help... |
Fidelity Capital Holdings, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect October 30, 2016 - On or about -/-/2016 I contacted the - CRA requesting verifiable information of several negative events that are being reported on my credit file with this organization. The CRA never addressed my concerns in the letter and I would like these items deleted from my file immediately. The CRA are violating my rights pursuant to " 15 U.S. Code 1681g - Disclosures to consumers requires CRA 's to disclose the sources of information regarding the negative events that are being reported by your agency upon request by the consumer. '' Please see attached correspondence from -/-/2016.... |
Fidelity Capital Holdings, Inc. Debt collection disclosure verification of debt not given enough info to verify debt September 8, 2016 - Based on the TFDCPA : Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State.I like to build this case on the collection company in hand because they do n't have the right to collect any debt in the State of Texas. They have sent me a packet -/-/2016 trying to collect in my state without the proper legal document require to collect in the state of Texas.... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft August 25, 2016 - Fidelity Creditors has not done the required due diligence in collecting valid notarized documents from their client business - - to assure and prove a claimed debt collection belongs to me and provide accurate information to the credit bureaus. Thus Fidelity Creditors is guilty and libel of defamation and harassment towards me by using fraudulent documents to negatively impact my credit report. Also, Fidelity Creditors is sharing my personal information with other people and businesses without my permission and have thus compromised the security of my identity and put my personal well-b... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft August 25, 2016 - Fidelity Creditors has not done the required due diligence in collecting valid notarized documents from their client business - - to assure and prove a claimed debt collection belongs to me and provide accurate information to the credit bureaus. Thus Fidelity Creditors is guilty and libel of defamation and harassment towards me by using fraudulent documents to negatively impact my credit report. Also, Fidelity Creditors is sharing my personal information with other people and businesses without my permission and have thus compromised the security of my identity and put my personal well-b... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine July 22, 2016 - In 2011 I rented an apartment where I paid the rent for the year in full up front which I 've finished the receipts to show proof of this to Fidelity Information via certified mail. I also found that the property management company whom Fidelity Information bought the debt from which is - - did in fact file an eviction after I lived out my lease and moved out. The eviction process was after I moved out of the unit. - - dismissed there calm it was a voluntary dismissal on there behalf. Also please note that I was not notified of this eviction and I had no clue until just recently wh... |
Fidelity Capital Holdings, Inc. Debt collection disclosure verification of debt right to dispute notice not received June 20, 2016 - I received a call when I was at work at - on Monday, - - from -. She introduced herself as a debt collector calling w/Fidelity to obtain a debt. She informed it will be recorded. She than informed me I had a bill for $53.00 from - but it has not yet been reported to the Credit Agency. I told her I am so sorry ( as I thought it was covered by my insurance ) and that I am more than happy to pay this Friday, -/-/- and can she please send a letter and/or email confirming it will not reflect on my credit report at all. She said she does n't have any way to do that, I asked if ... |
Fidelity Capital Holdings, Inc. Debt collection disclosure verification of debt right to dispute notice not received June 16, 2016 - They are reporting an extremely ridiculous amount that i do not owe. ... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy May 29, 2016 - There are - accounts on my credit report that show open and in collections. The - accounts were included in the Bankruptcy Chapter - filed -/-/-. The United States Bankruptcy Court granted a discharge in -/-/-.I have filed a dispute -/-/- with - in regards to have the - accounts debt removed from my credit report. As of today, it still shows on my credit report. ... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 23, 2016 - Looking at the documentation that was provided to me by both the credit collecting agency and the " Orginal debtor '', I have several concerns. The alleged receipts concerns me. ( I 'll refer to them from here on as " receipts '' but they are a list of charges with not explanation. I do n't believe they are valid receipts. ) The " Original '' receipt is just a list of charges with a signature from the manager at the time. When I contacted the debtor, it turns out that the original manager is not only no longer working there, but it was purchased by a new company. They have no idea what happene... |
Fidelity Capital Holdings, Inc. Debt collection false statements or representation impersonated an attorney or official May 23, 2016 - I am - - from - and I have looked at my credit report and noticed that a company that is from your state is listed on my credit report. I had a representative to contact this company last week on my behalf as I have a busy days during the week. After careful research my representative saw that this company is not authorized to collect or licensed to collect in my state of -. - has a specific rule as it relates to who is able to collect here. - - - appears on my credit report and their license has expired according to the - Office of Financial Regulations and with the... |
Fidelity Capital Holdings, Inc. Debt collection communication tactics threatened to take legal action May 18, 2016 - I received a phone call @ my place of work from " Fidelity Creditor Service ''. A woman by the name of - informed me that I owe a debt that originated in - from the year -/-/- the company 's name is " - - - ''. She claims that it is for $22000.00. - proceeded to threaten me with a judgement, attachment of my assets. When i asked why i have not received any invoice or request to pay via mail, she rudely stated " it 's public record..look it up '' and gave me the case #. When I asked how could this debt still be outstanding, again in a rude voice " this debt is renewed e... |
Fidelity Capital Holdings, Inc. Debt collection disclosure verification of debt right to dispute notice not received May 11, 2016 - I have repeatedly asked - of Fidelity Creditor services to disclose how much I owe with a physical ledger for my records. She said it 's company policy to not do so until the debt is paid off. Yes there is a judgement issued against me, but to demand I pay $150.00 a month, which I agreed to because she said she would garnish my wages if I did not. How can I pay something that I do n't have? They are unreasonable and I want a legal mediator to establish a comfortable payment for me. I work a temporary job and $150.00 a month is too high. I fell out of the agreement with Fidelity when... |
Fidelity Capital Holdings, Inc. Consumer Loan managing the loan or lease April 20, 2016 - I have met and continue to meet the payment requirements however it has been placed in collections. I did initially fail to meet the payment obligation however paid the previouse month and current month -/-/- as per a phone conversation with the point of contact. - - who works for - - I experessed to her I don want this to hit my credit she said no problem just pay the last month missed and the current month and continue to pay on time from now on so I have and -/-/- it was placed in collection on my credit report. I continue to pay and have all receipts if needed however... |
Fidelity Capital Holdings, Inc. Debt collection communication tactics used obscene/profane/abusive language January 9, 2016 - On -, I discovered that Fidelty Creditor Service had placed an collection on my credit report. I called to find out who they are and what I owed for. Was told it was for a dental account. The manager - - called me a -, a liar and a deadbeat that does not pay my bills. He refused to escalate this to his superior and provide me proof of debt. I tried to explain that I never recieved a call or any mail correspondence from this company. His response was we have a bad address you know about it now so pay your debt. ... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt was paid December 31, 2015 - I was involved in an no fault - accident, substantiated minor injuries resulted me going to the hospital. I was assigned a Representative for - - whom I spoken to several times in the past and was informed that all medical bills will be paid thorough - -. I shared that information with all the parties involved with the accident and yet it is still on my credit report. Doctors - service. ... |
Fidelity Capital Holdings, Inc. Credit reporting incorrect information on credit report account status November 30, 2015 - A derogatory collection account was made on my credit report after original creditor confirmed my insurance company HAD NOT cancelled my policy and they just forgot to bill them. I was told there would be NO collection action or derogatory marks on my credit report yet I now have a delinquent account. I have called Fidelity multiple times to try and get someone to help but they continuously transfer me to OTHER CONSUMERS by accident. The most recent time this happened was TODAY when I was transferred to another consumer named - - who had also been trying to resolve a matter with Fidelity... |
Fidelity Capital Holdings, Inc. Debt collection communication tactics used obscene/profane/abusive language November 24, 2015 - I have been receiving constant calls from this company and have told the agency before that when I am available to take care of this matter, I will. They have called me several times while at work and I have advised them that I am currently at work and to please call back later. The lady on the phone - ' was extremely rude to me. I told her I am currently at work to please call later and she responds Yeah whatever, you always say that '' and hung up in my face. I then called Fidelity Creditors back and asked to speak to a manager who then also started to mock me because of my complaint abo... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 3, 2015 - I keep receiving letters from a collection company called Fidelity Creditor Service that I is not mine. Their mailing address is : - - -, -, CA -, amount of bill is $490.00, account number is -. I have asked them to provide an evidence that is bill is mine but the have not done so. I would like to assure this bill which does not belong to me, does not show on my credit report. Best regards, - - - ... |
Fidelity Capital Holdings, Inc. Debt collection disclosure verification of debt right to dispute notice not received September 24, 2015 - Debt collector did not send a dunning letter at all. Did not call me, made no contact before reporting this to the Credit Reporting agencies, -, - and -. This is a violation of the California - FDCPA. This is not the first time they have done that. Just a few months ago the CFPB helped me with the exact same situation with the exact same company who listed ten items on my - file and - on my - file. They did end up deleting the items because I threatened to sue for damages and because of my complaints to this agency as well as the -, FTC and the - Attorney General. It... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt was paid September 8, 2015 - i had to use - that belongs to City - they sent me a bill with a wrong information. i asked them to submit it to my health insurance and double check the bill. instead of submitting the claim to health insurance they submitted it to collection agency. collection agency never contacted me and just reported the illegal debt to my - account and damaged by perfect credit score. i contacted people from debt collection agency and informed them that there was no debt. they informed me they would check everything and get back to me. after that they disappeared. ... |
Fidelity Capital Holdings, Inc. Debt collection false statements or representation attempted to collect wrong amount September 5, 2015 - I signed a lease with - - Apartments - - -, - and following that we were harassed by neighbors and maintenance crews due to my - orientation. I was forced to break the lease and leave the apartment complex due to my fear of continued residency at this location. I moved from the complex on - -, - and that was approximatley 2 months prior to the end term of lease. In doing so, I left the complex and submitted a note explaining this detail along with keys to management office. In turn, I was presented with a lawsuit from - - - in -, Florida in the amount ... |
Fidelity Capital Holdings, Inc. Debt collection disclosure verification of debt right to dispute notice not received August 18, 2015 - I was hit by a car in - of 2013 and taken way via -. There was a pending ambulance bill that my insurance provider ( - ) was supposed to handle that was not known until months after the incident. I was able to get - on the phone with Fidelity Creditor Service and I thought the pending amount of $2000.00 was taken care of. What I did n't know was that there was an additional $570.00 leftover. After two years now, I realize that there is a pending bill to Fidelity of $900.00. I was never informed about the balance due. There was no effort on their behalf to contact me. I lived ... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine July 20, 2015 - I contacted the credit collection company, Fidelity Creditors in - CA and talked to - , after I faxed and mailed them the Federal laws that state I am Exempt from levy's and garnishments and court orders under Title 38-Veterans Benefits Part IV Chapter 52 Special Provisions relating to benefits section 5301 A,B,C,D, and they laugh at me and tell me the will get the money and that I am making it up, that I am not exempt and there is no such law(s) and they will ruin my credit until I pay. I told them to stop all collection procedures because they are ruining my credit for a non-collec... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 11, 2015 - in 2010 i just graduated from - and rented a room on a 30 day trial run to see if i could make it as a -. they had a small business which rented rooms to - - and another -. a lady selling credit card machines invited us to all group together to use - terminal and each have a specific number for each of our transactions the lady sat us down all together and verbally told us there were no commitments until 30 days and if we closed after a - period of time the contract would be voided. if i sent her a picture of the empty room in which i did close with in the designated time ... |
Fidelity Capital Holdings, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 5, 2015 - Fidelity Creditor Services out of - Ca., has erroneously charged a debt to me stemming from a rental agreement which a relative signed and I did not. I advised them of this. However, instead of taking me out of that claim, they filed with the - - Superior Court a complaint against me for nearly $5000.00. The debt shows on my credit score and it has negatively impacted my score and my financial reputation as I have in the last 12 months refinanced my home and am about to do so again. As a result of their tactics, my FICO score went from - to -. This has made lenders unable to p... |