Resources for resolving common issues with BancorpSouth Bank products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to BancorpSouth Bank and work to get a response. After your complaint is forwarded, BancorpSouth Bank has 15 days to respond to you and the CFPB. BancorpSouth Bank is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
BancorpSouth Bank Credit card credit card protection / debt protection August 5, 2016 - I have disputed an alleged outstanding debt that is held by Bancorp South on several occasions, per my rights as stated by the FCRA. Bancorp South has failed to provide me with support for the debt that they allege that I owe, including a calculation of my balance from the origination of the said debt to the present time. Instead of providing me with this documentation, they have harassed myself, my family members, etc. They have called us pretending to be the US Postal Service, etc in order to obtain or address. They have also filed a civil suit to collect the debt, rather than provide us wit... |
BancorpSouth Bank Bank account or service account opening, closing, or management July 10, 2016 - We are requesting a federal investigation of BancorpSouth Bank in Mississippi. - - and - - - purchased a home, financed by BancorpSouth in -, MS -/-/- and were informed during the closing that they were purchasing mortgage protection also. When the application was received in the mail -/-/-, - - completed this application and submitted it to Bancorp South because BancorpSouth 's name was listed on the application. This application was taken to Bancorp South. Although, BancorpSouth now states that this is not their application, - and - - never received... |
BancorpSouth Bank Bank account or service using a debit or atm card May 16, 2016 - I am a single, - mother of an -, - child. My - - was being repaired, needed a new seal put in. Meanwhile, - -, - had come to stay with us because he had - and asked if I could help take care of him until he was better. He ended up being hospitalized for almost a week, but came back here until he could regain his strength. His cousin would come and pick him up most every day to go to the store for us. I gave - my debit card to get groceries and such from the -, grocery store, and convenience store when he 'd go. I NEVER gave him permission to get money from th... |
BancorpSouth Bank Mortgage loan servicing, payments, escrow account December 16, 2015 - Numerous letters from BancorpSouth mortgage provider stating that they do n't have proof of hazard insurance and that they would be buying it on my behalf and would charge me an outrageous amount. I called and emailed them the policy from our - 's - contact and gave them the contact info so they could contact them directly in the future. Each time, they said they received it and it looked like what they needed. But the letters did not stop. I contacted them three times, - -, 2015, - -, 2015, and - -, 2015. They said on this last call - - was the representative ) t... |
BancorpSouth Bank Bank account or service problems caused by my funds being low October 23, 2015 - I was a customer at Bancorp South. My checking account came with fees and thats understandable. I had maybe.- cents in my account when the bank assessed a fee of $10.00 for my monthly fee which through my account in the negative. Then the bank charged me a countinuous overdraft fee of $36.00 beacuse when they assessed the $10.00 fee it through my account in the negative. Then the bank assessed a fee of $5.00 because i had the - - card and it came with a yearly $5.00 fee. They then closed my account after 30 days because of the negative status. Now the bank has turned me in t... |
BancorpSouth Bank Bank account or service problems caused by my funds being low October 14, 2015 - BancorpSouth changes the order that debits post to accounts up to 4 day after they show up on online banking. Like I make several debit on Friday, the a large auto draft comes out on Monday that causes an overdraft. BancorpSouth will take the small debit that posted Friday, change the dates to Monday and post them after the large auto draft. So they not only hit me with an overdraft charge for the large debit, which i have no problem with. I owe that one, it 's the overdraft charges for the small debits made on Friday that they changed the dates on so they could maximize the number of overdraf... |
BancorpSouth Bank Bank account or service using a debit or atm card April 23, 2015 - Hello, Please find enclosed, documents for your review. I am filing a complaint against Bancorpsouth regarding the merchant - - in the amount of $4900.00 filed on - -, 2014. Thank you, - - ... |
BancorpSouth Bank Credit card billing disputes April 23, 2015 - Hello, Please see the attached document for your review. I am filing a complaint regarding merchant, - - in the amount of $990.00 charged to my - on - -, 2014, under services not rendered as described. Thank you, - - ... |
BancorpSouth Bank Credit card other April 20, 2015 - Hello, I am trying to resolve an issue with a charge from - - in the amount of $990.00 for services not as described, details enclosed for your review. Thanks- - ... |
BancorpSouth Bank Bank account or service making/receiving payments, sending money April 20, 2015 - Hello, I am trying to resolve an issue with Bancorp South regarding a charge filed on 2014 by - - -/-/ in the amount of $400.00. For detailed explanation, please refer to attached letter. ... |
BancorpSouth Bank Bank account or service making/receiving payments, sending money April 20, 2015 - Hello, I am disputing the charge of $1000.00 charged on - -, 2014 by merchant - - with my bank ( Bancorp South ). For detailed information please refer to the attached document. Best Regards, - - ... |
BancorpSouth Bank Bank account or service deposits and withdrawals April 2, 2015 - BancorpSouth charged a debit to my account that I did not authorize. I was charged a $36.00 Insufficient fund fee from BancorpSouth for this. ... |