BancorpSouth Bank Mortgage Complaint

BancorpSouth Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Texas

Numerous letters from BancorpSouth mortgage provider stating that they do n't have proof of hazard insurance and that they would be buying it on my behalf and would charge me an outrageous amount. I called and emailed them the policy from our - 's - contact and gave them the contact info so they could contact them directly in the future. Each time, they said they received it and it looked like what they needed. But the letters did not stop. I contacted them three times, - -, 2015, - -, 2015, and - -, 2015. They said on this last call - - was the representative ) they they will get the information from the - 's - directly, which is what I asked for originally. I asked them to keep this in their records so that next year and the year after etc they could get it from the proper source. They said that no they would not do that, said it will happen every year, and were generally rude, unhelpful and unprofessional.